We had a chat with Jamie Smith, the founder and Managing Director of Ice Factor International who recently purchased SNO!zone Scotland to see what their plans were for Scotland's only indoor slope.

SCUK What are your immediate plans?
Jamie We've made an immediate investment in replacing 23 Pomas and one new rope tow.

SCUK Do you think freestyle is important at the slope?
Jamie Yes, we've increased the budget for the Freestyle Park Team and they now have a budget for each quarter.

SCUK Are you happy with the snow at Braehead?
Jamie We've already tweaked the refrigerant to improve snow conditions and this will be an ongoing focus for us. We've installed new actuators to improve the quality of snow blowing.

SCUK Any changes off slope?
Jamie Two new tills have been installed at reception to speed up processing of customers. This is just the start of wide ranging improvement to customer flow through to the slope. We've removed the pocket money stealers from the corridor and ordered a new Barista Coffee Machine.

SCUK What's next for Braehead?
Jamie Our total focus just now, is in making the slope/park, snow/machinery as great as it can be. A major refurbishment will take place throughout the summer. We'll keep you updated as we make progress. The most important things to us are our customers, our team and our product.

SCUK Do you plan to continue the partnership with SCUK?
Jamie We spent a long time reading the comments about Braehead before the acquisition. You can happily let your readers know that we're reading/listening and genuinely acting on the info to try and make the place the incredible destination is can be. I'll keep reading the forums and responding in actions, but you can let your members know we genuinely appreciate their input.

SCUK We'll take that as a "yes". Best of luck.

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