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Sym0nOfflineNon-member
Post subject:   PostPosted: Apr 29, 2011 - 09:00 PM



First post: Dec 20, 2009
Total posts: 545
Location: Nottingham
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Dunx, what's the raw server log showing? 500 error by any chance?
 
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ace_mcgrawOfflineSCUK Member
Post subject:   PostPosted: May 03, 2011 - 01:29 PM



First post: Feb 20, 2007
Total posts: 5384
Location: That snowboarding hotbed, Norfolk
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Alroight Dunx. Fraid there was another "Problem with database connection" this arvo - prob only a few minutes I would guess, around abouts 13:15 or so.

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dunxOfflineSCUK Member
Post subject:   PostPosted: May 03, 2011 - 01:56 PM



First post: Oct 07, 2004
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Location: Herts, UK
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Thanks for that.

It's not an Apache error, it's a database connection error, so an issue with mySQL somewhere.

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dunxOfflineSCUK Member
Post subject:   PostPosted: Jun 07, 2011 - 05:07 PM



First post: Oct 07, 2004
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Location: Herts, UK
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I hit this again today, not sure if it affected anybody else.

Anyway, we've moved our database server, so that might solve the problem. Let me know if you see the dreaded "Problem With Database Connection" error.

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CjKitOfflineNon-member
Post subject:   PostPosted: Jun 15, 2011 - 02:47 PM



First post: Nov 01, 2010
Total posts: 2130
Location: NW London
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Just got this again today at about 2pm ish, for at lest 5 mins or so.

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CjKitOfflineNon-member
Post subject:   PostPosted: Jun 17, 2011 - 02:07 PM



First post: Nov 01, 2010
Total posts: 2130
Location: NW London
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And again just now at about 1.45pm

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dunxOfflineSCUK Member
Post subject:   PostPosted: Jun 17, 2011 - 02:16 PM



First post: Oct 07, 2004
Total posts: 10122
Location: Herts, UK
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Seems to be the same time of day when it happens and I started getting it at 1335 today. They're still looking in to it.

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fundamentalOfflineNon-member
Post subject:   PostPosted: Sep 08, 2011 - 03:27 PM



First post: Jul 15, 2011
Total posts: 245

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I've been seeing this database connection a lot over the past few days and have only just came across this thread by chance. assumed it was updates or something.
 
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snowbadgerSCUK Member
Post subject:   PostPosted: Sep 08, 2011 - 03:34 PM



First post: Jun 01, 2011
Total posts: 1094
Location: Warwickshire
same. just closed down the browser window waited a while and retried

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dunxOfflineSCUK Member
Post subject:   PostPosted: Sep 08, 2011 - 04:26 PM



First post: Oct 07, 2004
Total posts: 10122
Location: Herts, UK
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Yes, it's started again. It has been sorted for some time. It may be the increased traffic we're getting as the season ramps up in combination with the regular processing of the product feeds for the SCUK Shop.

Was down for about 30 mins yesterday, so host monkeys called in. Do post here if you see it as I'm not always on the site and it's good to know where people get it.

For the tech-minded, the issue is caused as there's not enough concurrent connections available to the database. It's currently set to 500, which should be enough by an order of magnitude, so there is a bit of head scratching going on. Could be Google spidering the site too as Google seems to do this very regularly as the site is updated so frequently; you can find stuff from SCUK on Google the hour it was posted sometimes.

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will16valverOfflineSCUK Member
Post subject:   PostPosted: Sep 09, 2011 - 12:03 AM



First post: Aug 21, 2009
Total posts: 412
Location: Country Durham, Sedgefield
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I had it today although I don't know what time it was maybe 12 plus or minus an hour.

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snowbadgerSCUK Member
Post subject:   PostPosted: Sep 09, 2011 - 11:17 AM



First post: Jun 01, 2011
Total posts: 1094
Location: Warwickshire
website just crashed.. well 11.13am to be more accurate

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ace_mcgrawOfflineSCUK Member
Post subject:   PostPosted: Sep 09, 2011 - 11:36 AM



First post: Feb 20, 2007
Total posts: 5384
Location: That snowboarding hotbed, Norfolk
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This is the first time since 9am I've got on Sad

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dunxOfflineSCUK Member
Post subject:   PostPosted: Sep 09, 2011 - 12:11 PM



First post: Oct 07, 2004
Total posts: 10122
Location: Herts, UK
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Just reduced the frequency of store updates. Let's see if that makes a difference.

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pedderzOfflineSCUK Member
Post subject:   PostPosted: Sep 09, 2011 - 03:36 PM



First post: Feb 20, 2006
Total posts: 540
Location: manchester
Status: Offline
Todays the first day I havent had it. Thumbs Up

Always just after my lunch so around half one ish !!!

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