So, i've just been costing up the WB for me and a mate who are very seriously considering booking (he just needs the OK from 'er indoors), and I discover that Outgoing want to rape my wallet.
Because it's now so close to the bash, they want payment in full with any booking; they add on their 2.5% "card fee" to your selection at the checkout (at least with the online booking... but I can't see them wanting to anally invade me any less over the phone). Which adds approx £20-25 PER PERSON for the booking!
Can someone explain to me why people who are booking late are being charged 10 times the fees of the people who booked last month? 2.5% of the £100 deposit was reasonable...2.5% of £700 is not.
Since when does it cost £25 to take a payment from a credit/debit card?
- Snowboard Club UK Menu
- About Us
The Club Website
Snowboard Club UK
Welcome to the website of Snowboard Club UK.
Launched in April 1997, the site grew to become the definitive UK resource for information on slopes, events, riders and more.
We love snowboarding. Our aim is to keep you informed and get you involved both on and off the hill.
Our online and offline communities are friendly and enthusiastic. Create a free account and start building your profile.
Club Membership
Our Club launched in October 2004 to enable UK riders to get more from their snowboarding. Our members save £100s on equipment, holidays and slope time.
Club Bashes are a great opportunity to meet like-minded people and have a laugh on the slopes in the UK and abroad.
In 2015, Action Sports Club launched, providing more discounts across more sports for all members.
- Save Money
Quick Links
Joining the Club will have you saving money quickly across many sports. If you snowboard, save £35 on a new snowboard, £50 on a week away, £20 on an avalanche transceiver and £5 per session at your local indoor slope... It soon adds up!
Join the Club for just £15 a year.
Discount Categories
- Info
Quick Links
You'll find heaps of wisdom throughout the website, but we'll point you at the wisest bits here.
General Information
Snowboard Terrain
Equipment Guide
- Community
Quick Links
The Forum is a place for the exchange of opinion and information. Friendly and moderated with a light touch.
Club Membership
Also, if what you say was the case, every company would charge to take payments to cover their costs - I dobt see Amazon doing that...
It costs pence to take a payment electronically - a couple of quid at most... So why are late comers being charged so much?
If that's the case - and we would be expected to pay that fee on the whole payment - they've just lost two peopke booking onto the bash.
Simple as that.
Companies just factor that into their costs.
http://www.bbc.co.uk/news/business-16301923 (think it's aimed at a certain Irish airline ;) )
However, apparently credit card fees can be around 2% so it might not be such a rip off. Still annoying tho.
Flickr
Flickr
Only thing i would say isd i would of pm dunx or someone , since they are a SCUK partner etc , and i wouldnt think they would like to see it in print etc , i know its on a forum etc but , thee are ways and means
http://www.alexander-apartment-bansko.com
info
Our company is just setting up credit card facilities - first of all its a faff, and also involved huge amounts of fees, both percentages per transaction and all kinds of start up and monthly fees, to use, so although I'm not justifying it, I can kind of understand it.
As WFM says, speak to Dunx, or even better, Outgoing about it, and can I refer you to this thread http://www.snowboardclub.co.uk/PNphpBB2-viewtopic-t-241.html
if you have a complaint about a 3rd party, please try and take it up with the companiy involved.
Nice Photos
Also, it was only the deposit that had to be paid on card, wasn't it? So £2.50 wasn't much to pay to book; then I could have paid the full balance via BACS to avoid being wallet raped. If I then chose to make further payments on card (as opposed to it being mandatory to book), it's then my choice to take the hit on the fee too. Since I have no option but to pay IN FULL on a card and get charged for it now, it's an unreasonable fee.
Since I'm aware Dunx reads the forums, and this is an issue that will hit anyone who now wants to book onto the bash, I felt this was (and is) the appropriate place for the discussion. Also, given this is an SCUK branded, organised and supported event, it's clearly not a complaint about a 3rd party - it's a complaint about the agent SCUK has partnered with.
But, more importantly than all that, I'd like to know whether SCUK think it's acceptable to charge one person 10 times the booking fee of people less than a month ago? Especially when people trying to book now have no choice but to secure their booking with a card payment in full (with the fee based upon that full payment, not the 2.5% of £100 that previous people had, with the option to pay the balance by a non-charged means).
Just seems very dirty to me - and I really didn't think SCUK was like that.
I appreciate all the arguments about having any fee at all though, but as with the majority of service companies from cinemas to concerts you'll get hit for a cc/booking fee.
Last comment is a little below the belt too!
Booking may well close this week BTW, so if you still want to book...
My point about the fee is that previous to now, I could have only paid £2.50. I could have then paid the balance by BACS with no fee at all.
If I chose to pay it all on card rather than BACS, sure, the fee might be justified. But now I don't have that choice, do I?
How is that fair to late bookers? We should still have the option to pay a deposit to secure the booking, and make the balance payment via the method of my choice - even if we are required to make the BACS transfer that same day.
Go make your booking, pack your board bag and go and have a great time in some of the best conditions the Alps have had for decades.
http://www.savetheciste.com/
as Dylan said, book it and enjoy it - you will not regret it
My point about the fee is that previous to now, I could have only paid £2.50. I could have then paid the balance by BACS with no fee at all.
Unfortunately it appears there is no way that you can avoid the 2.5% and it is not because you booked late in the day. I had to pay 2.5% on the deposit and also on the final balance - which I paid long before the deadline. So it's no different to booking late in the day. I also tried to avoid the 2.5% by paying by another means other than a card, but they advised me that was not possible, so I just had to pay via the website and swallow the cost. So its not really a card fee, just a general prossessing fee.
Rental for the PDQ machine is £15.50 + VAT per month.
1.8% charge for credit card transactions
22p charge for each debit card transaction
Thats just one provider, streamline etc are cheaper on charge and no minimum transaction charge etc
Some people swallow these costs as stated to offer the ease to consumer of CC/DB payment. If you have a chance to pay with a virtual merchant like Paypal, the charges are lower.
sorry, its off topic,i know it dont help your 2.5% charge but there are costs to having a merchant facility, and its more useless info
Flights £89
Parking £39
Bash via outgoing £575.00 (+2.5% Fee)
Price Includes;
6 Day Lift pass
Back Country Party Night
Transfers from airport
Air and Style Ticket
Welcome Meal
Pub Quiz
Bash Dash
I am a happy bunny top pay an extra for these things
I think we should make the Dash mandatory as well ;)
Must make those trophies soon!
10 questions on "obscure progressive rock" knowing you Dunx!
Must remeber Zardos that morning !