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jackehOfflineSCUK Member
Post subject: Air & Style Fail.  PostPosted: Feb 21, 2012 - 04:02 PM



First post: Oct 24, 2008
Total posts: 195
Location: Ponte-Carlo!
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Anyone manage to get a refund out of Outgoing for the missing of Air and Style? I've just got off the phone to Ciara and they're not able to refund apparently.

They are, however, happy to give a statement for insurance companies but I'm doubtful that the £70 is going to be bigger than my excess.
 
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charlieOfflineSCUK Member
Post subject: RE: Air & Style Fail.  PostPosted: Feb 21, 2012 - 04:14 PM



First post: Oct 11, 2004
Total posts: 9478
Location: York
Status: Offline
Yeah it's pretty much not worth it if I have to go through the insurance company.

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will16valverOfflineSCUK Member
Post subject: RE: Air & Style Fail.  PostPosted: Feb 21, 2012 - 04:39 PM



First post: Aug 21, 2009
Total posts: 412
Location: Country Durham, Sedgefield
Status: Offline
WTF?!?!?! really? thats bullsh*t

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MidwinterOfflineSCUK Member
Post subject: RE: Air & Style Fail.  PostPosted: Feb 21, 2012 - 04:47 PM



First post: Jan 24, 2011
Total posts: 436

Status: Offline
Ask dunx, he was in conversation with the rep about the A&S. - It was good though Twisted Evil
 
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dunxOfflineSCUK Member
Post subject: RE: Air & Style Fail.  PostPosted: Feb 22, 2012 - 08:35 PM



First post: Oct 07, 2004
Total posts: 10122
Location: Herts, UK
Status: Offline
We have yet to sort this out with OG.

But here are the facts of the matter.

When we changed coach drivers at Folkestone (on time) and got on the Dover ferry (on time), I asked the drivers when we'd be in Mayrhofen. They said 1800. We were never going to make it and as the coach was scheduled by OG, they are entirely to blame for 6 of us missing the OG transfer to the event which left at 1600 and for us missing the event. We were also delayed by 90 minutes on the road, again this was the figure given by the drivers. We arrived in Mayrhofen at 1930, exactly as predicted by the drivers. I made it very clear to the rep on the coach that we had not decided not to go to the Air & Style (the suggestion being that we get a train from a nearby town in to Innsbruck and a taxi to the arena), but that OG had failed to get us there in time.

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DylanrobinsonOfflineNon-member
Post subject:   PostPosted: Feb 22, 2012 - 11:00 PM



First post: Apr 22, 2009
Total posts: 1010
Location: Bolton / Edinburgh
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Jeez, I'm glad I didn't take that risk Dunx. Do you think you would of been able to sort me a bed out in the end out there?

I don't think they'll lose any sleep over it but Outgoing don't half mind upsetting people by the way they conduct themselves do they.

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HarryCambsOfflineSCUK Member
Post subject:   PostPosted: Feb 23, 2012 - 12:44 AM



First post: Jan 15, 2006
Total posts: 868
Location: Cambridge
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Still amazes me that they changed the coach schedule, if they stuck with the original schedule, departing 4 hours earlier, we would have made it.

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HarryCambsOfflineSCUK Member
Post subject:   PostPosted: Mar 09, 2012 - 11:36 AM



First post: Jan 15, 2006
Total posts: 868
Location: Cambridge
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So any news of the refund?

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