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HarryCambsOfflineSCUK Member
Post subject: Outgoings SCUK Early Bash Review  PostPosted: Dec 26, 2011 - 02:37 PM



First post: Jan 15, 2006
Total posts: 819
Location: Cambridge
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This is my review of the Outgoings package for the SCUK Early Bash.

I took the coach option as in my past coach journeys always been a good laugh, partying all the way straight to the resort without the hassle of flying.

So this is what I found:

I choose the coach from London but a week before the trip they emailed telling me that is was in Egham, which is outside the M25 and the London transport system and past Stains.
The pickup was in a car park of the local University couple of miles from the station.
So I had to take a train to waterloo, then up to Egham and then a take a taxi to the car park!

The coach turned up 2 hours late as it was coming from Preston. So we had to wait in freezing conditions with no facilities till then until it arrived at mid night!

The coach was packed with students to the last seat. Every snowboarding coach trip I took they leave seats empty for luggage.

Because it was full of passengers and the fact they did not in force luggage policy (specially at the time) there was not enough luggage space on the hold, so boards and skis had to be placed under the seats so you had to step on them while seated throughout the whole journey, and board bags where piled up on the corridor, involved climbing out to get out of the coach!

The coach had the smallest seats I have seen, I am small and even then my knees where butting against the seat in front of me!

In our case the coach did not take us to the resort, they dropped us off in Bourg-Saint-Maurice and we had to get the local bus to the resort!
Because the coach was late 2 hours we lost the last transfer so I had to pocket €80 to get us the local taxi up to the resort! They eventually refunded me on my credit card as they did not offer to refund me in euros in the resort.

The coach return day was 1 day early on Friday, even thought the package included the hotel and ski pass until Saturday. Because of the heavy snow we had to get to Bourg-Saint-Maurice 1pm on friday!
Of course I told to stick it and booked an easyjet flight from Geneva and bought a local transfer instead. No refunds where offered.

On the plus side they gave us an excellent accommodation upgrade in a self catered chalet flat part of a 4 star hotel bang in the center of Val d'Isère!

One note about the accommodation, we where 6 straight males and they had 2 twin rooms and 1 double room. In the outgoings email they mention 2 sofa beds in the living room but it turned out the room only had 2 normal sofas, but the staff on the hotel was very helpful and they placed a single bed there.

I must complement the staff in the hotel, they where extremely helpful.

We also had some issues with the internet in the flat but it was not the fault of the hotel, from what I gathered previous occupants managed to reset the router. Thanks Nick for fixing it Smile

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nickmottureOfflineNon-member
Post subject:   PostPosted: Dec 26, 2011 - 02:47 PM



First post: Jan 09, 2006
Total posts: 10415
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I would rather sleep with my own grandmother than get a coach to the Alpes, not done it since i was 15 and it was hideous back then

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227angrydonkeysOfflineNon-member
Post subject:   PostPosted: Dec 26, 2011 - 03:56 PM



First post: Dec 08, 2007
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You slept with your grandmother when you were 15? she could get in trouble for that!
 
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nickmottureOfflineNon-member
Post subject:   PostPosted: Dec 26, 2011 - 04:14 PM



First post: Jan 09, 2006
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227angrydonkeysOfflineNon-member
Post subject:   PostPosted: Dec 26, 2011 - 04:19 PM



First post: Dec 08, 2007
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Fair do's. Stuff like that saves on heating bills and times were tight back then.
 
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MidwinterOfflineSCUK Member
Post subject:   PostPosted: Dec 26, 2011 - 04:51 PM



First post: Jan 24, 2011
Total posts: 429

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Cheers for your review harry Smile
Did outgoing just point you in a direction rather take you there
Perhaps it wasnt the best example of outgoings organisation by being late but good of them to refund you the €80 for the taxi Smile
 
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rydeboyzOfflineNon-member
Post subject:   PostPosted: Dec 26, 2011 - 05:14 PM



First post: Apr 10, 2011
Total posts: 114
Location: Manchester, UK
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Kinda glad I opted to fly to the winter bash now! Any footage on the way that you know of? I don't mind how boring it may be, 30 seconds without falling over is impressive to me!

@227angrydonkeys.. I hope you meant financially when you say times were tight back then..?
 
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HarryCambsOfflineSCUK Member
Post subject:   PostPosted: Dec 26, 2011 - 05:40 PM



First post: Jan 15, 2006
Total posts: 819
Location: Cambridge
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The rep was helpful and she booked the taxi, well she was just a student in the same lines of wasteland. (She was quite fit as well Razz )

Neil did quite a good video of the bash: http://youtu.be/vOzujkE2w5Y


I did take the coach before almost every year with Wasteland or SkiBus and they been very good, leaving from Victoria straight to the resort with enough spare space and so on, was a good laugh. SkiBus was particularly comfy last year even giving blankets and pillows in a half empty coach.
Of course the ski train is better if you can get it Smile

Bartsimsonhead got a few videos on Facebook as well.

I haven't got around doing mine yet.

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neil77OfflineSCUK Member
Post subject:   PostPosted: Dec 26, 2011 - 05:52 PM



First post: Dec 18, 2004
Total posts: 172
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It was an excellent week although I didn't really have much dealings with outgoing.

I flew there with no problems but the coach must be bad to have to fly back!

The lift passes wern't there on arrival but one phone call and it was sorted. There's a 10euro tourist tax to pay on arrival, although isn't a lot is a bit like the booking fee which is also extra.

The appartment was excellent, real fire, kitchen, tv, internet, like having our own chalet. I did have to leave my credit card to say it would be left as we found it otherwise they would charge me. Looks as though everyone washed up as I was one of the first to leave and havn't been charged 50euros for it not being done.

Shame there was too much snow and the mountain was closed for a few days but I guess that's as it was early season. A lot of nice pubs, clubs and restaurants there!

A small video I made:

http://www.youtube.com/watch?v=vOzujkE2w5Y&list=UUTWDJ4dO2vpdEKzvyLxCOEQ&index=1&feature=plcp
 
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MidwinterOfflineSCUK Member
Post subject:   PostPosted: Dec 26, 2011 - 08:42 PM



First post: Jan 24, 2011
Total posts: 429

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Cheera, cool vid, getting excited for the winterbash Smile
 
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dashieOfflineNon-member
Post subject:   PostPosted: Dec 26, 2011 - 09:36 PM



First post: Sep 24, 2007
Total posts: 4409
Location: stockport/dundee
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Outgoing were another reason I avoided the wb this yr. I would have been raging with that kind of service and would have been on for a full refund if I was treated like that.

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MidwinterOfflineSCUK Member
Post subject:   PostPosted: Dec 26, 2011 - 09:41 PM



First post: Jan 24, 2011
Total posts: 429

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I have never been with outgoing, but i guess the early bash was shoe-horned into a student holiday. perhaps our spend didnt justify good service.

Has anyone had any other dealings with outgoing?
 
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dashieOfflineNon-member
Post subject:   PostPosted: Dec 26, 2011 - 09:58 PM



First post: Sep 24, 2007
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You only need google and a few student friends to find out about outgoing.

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MidwinterOfflineSCUK Member
Post subject:   PostPosted: Dec 26, 2011 - 10:36 PM



First post: Jan 24, 2011
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But isnt it what you make it :/
Never googled outgoing as i thought that may be minor details that they are dealing with.
 
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PocketOfflineSCUK Member
Post subject:   PostPosted: Dec 27, 2011 - 11:14 AM



First post: Feb 22, 2005
Total posts: 6044
Location: Just behind your temporal lobe
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There will always be an aspect of "it's the people that make it" with any holiday, but from what has been said about the coach, that is unacceptable and frankly, unsafe. How many times have we heard about coach accidents in the alps...

You also get what you pay for I suppose, not sure how much this trip cost, but at the same time, you should still expect good customer service.

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