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TheKorkOfflineSCUK Member
Post subject: Burton AK Cyclic Jacket  PostPosted: Dec 20, 2011 - 06:11 PM



First post: Dec 28, 2009
Total posts: 84

Status: Offline
Hi guys.. just wondering if anyone else has this jacket?

I've taken it up the mountain once and the lettering as part of the design has started peeling off on the arm and body. Whilst this probably in noway affects the performance of the jacket, it certainly wasn't cheap and it looks kind of silly that I'm now wearing a BU RON jacket.

Anyone else had this problem? Think i'm going to return it this week.
 
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PlisskenOfflineNon-member
Post subject: RE: Burton AK Cyclic Jacket  PostPosted: Dec 28, 2011 - 10:49 PM



First post: Oct 01, 2005
Total posts: 791
Location: London baby!
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Used mine for 3 weeks last season in all weather (including p1ssing rain) and had no problems with peeling of the logo/text. To be honest though, the printed stuff is ultra-minimal on this jacket.

Was it last season's version, ie could it have been out on the racks for over a year?

Not sure the Burton warranty will cover this as it's just cosmetic.

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BigDannoOfflineSCUK Member
Post subject: RE: Burton AK Cyclic Jacket  PostPosted: Dec 28, 2011 - 11:01 PM



First post: Feb 28, 2011
Total posts: 139
Location: Up North
Status: Offline
Sorry to be an arse but when the T fell did the R move along or did you have the special edition BUTRON jacket?

Love always

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dashieOfflineNon-member
Post subject: RE: Burton AK Cyclic Jacket  PostPosted: Dec 28, 2011 - 11:07 PM



First post: Sep 24, 2007
Total posts: 4409
Location: stockport/dundee
Status: Offline
Where did you buy it from? eBay? Loads of fakes on there. If a legit shop take it back. They're not exactly cheap

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SamMaloneOfflineSCUK Member
Post subject: Re: RE: Burton AK Cyclic Jacket  PostPosted: Dec 29, 2011 - 12:57 AM



First post: Dec 03, 2007
Total posts: 366
Location: DD2
Status: Offline
I've had one for nearly 3 years and everything about it is still perfect.

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AMCLSCUK Member
Post subject: RE: Re: RE: Burton AK Cyclic Jacket  PostPosted: Dec 30, 2011 - 02:42 PM



First post: Oct 30, 2011
Total posts: 3

had mine two years and still fine,defo take it back.
 
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g_torphinsOfflineNon-member
Post subject: RE: Re: RE: Burton AK Cyclic Jacket  PostPosted: Dec 30, 2011 - 11:25 PM



First post: May 13, 2011
Total posts: 64
Location: Aberdeen(ish)
Status: Offline
Mine's doing the same after a day.

Kinda glad to be honest! Smile
 
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fatsdominoOfflineSCUK Member
Post subject: RE: Re: RE: Burton AK Cyclic Jacket  PostPosted: Mar 18, 2012 - 04:23 PM



First post: May 10, 2009
Total posts: 31
Location: Leeds
Status: Offline
The same has happened to mine this week, first day I wore it on the hill.

Has anyone taken it back to burton? Or the place of purchase?... If so how did you get on?
 
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TommymacOfflineSCUK Member
Post subject: RE: Re: RE: Burton AK Cyclic Jacket  PostPosted: Mar 18, 2012 - 06:28 PM



First post: Nov 23, 2010
Total posts: 243

Status: Offline
Mines done around 3 weeks and is still like new. I would be taking it back to the shop.
 
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SkrabbleOfflineNon-member
Post subject: RE: Re: RE: Burton AK Cyclic Jacket  PostPosted: Mar 18, 2012 - 07:55 PM



First post: Oct 08, 2011
Total posts: 36

Status: Offline
Had mine 3 years i think now and no probs, get worn at home aswell as away and still looks like new. Just bought a new one which is the down version....Toasty!! Thumbs Up

Would take it back, Burton are pretty good on the high end equipment replacement/fixing policy ( I snapped my C60 highback a few years ago and they replaced them FOC with next years highbacks).
 
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GoodOldBoyOfflineNon-member
Post subject:   PostPosted: Mar 19, 2012 - 02:13 PM



First post: Mar 10, 2005
Total posts: 998

Status: Offline
Burton would appear to have changed a few things about the Cyclic jacket for this season. I’ve got one from last year, and another from this year’s line (both size L), and last year’s had much longer arms and feels like a slightly looser fit. The logo / wording on the outside of the older jacket appears to be printed on to the material but this year’s appears to be stuck on.
I’ve not used the new jacket yet, and probably now won’t until next winter. I wouldn’t be too sorry to lose the big AK logo on the back of the new one as it’s a bit too bling for my liking, but I’d be interested to hear the outcome of any warranty claim about this nonetheless. If it’s peeling off it must surely be a quality issue?
I think they’re great jackets, and it’s a pity if there’s a problem here……and a total mystery why Burton may have changed to an inferior technology……if that is indeed what they have done.
 
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fatsdominoOfflineSCUK Member
Post subject:   PostPosted: Mar 31, 2012 - 10:24 AM



First post: May 10, 2009
Total posts: 31
Location: Leeds
Status: Offline
Still waiting to hear the outcome of my return, I took it back to the shop and they said they need to send it away to Burton for them to inspect it because the jacket has been 'used'.

Anyone got the 'stagger' jacket or the '3L hover' and had the same issues. I'm wondering if its worth upgrading to either of those jackets now they are on sale?
 
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franciumOfflineSCUK Member
Post subject:   PostPosted: Mar 31, 2012 - 10:30 AM



First post: Jun 08, 2011
Total posts: 272
Location: cannock
Status: Offline
My 3l hover has done the same taking it back to snow and rock today
 
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fatsdominoOfflineSCUK Member
Post subject:   PostPosted: Apr 11, 2012 - 01:46 PM



First post: May 10, 2009
Total posts: 31
Location: Leeds
Status: Offline
Anyone had any luck with Burton or retailer? So far all they have done for me is repair the jacket, which hasn't helped at all, lettering falling off as soon as I got it back. They said they won't refund. Really annoyed!
 
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CjKitOfflineSCUK Member
Post subject:   PostPosted: Apr 11, 2012 - 02:21 PM



First post: Nov 01, 2010
Total posts: 2056
Location: NW London
Status: Offline
How long have you had it and how much use has it had?
If it's less than 6 months old it's up to the store (not the manufacturer) to prove it wasn't faulty at the time of purchase. If they can't do this, which is very likely, then they're under obligation to refund, replace, or repair. It's your choice which, but they can reduce the refund amount in line with the amount of usage the jacket has had.
If you haven't had it long and the repair hasn't worked I'd be demanding a brand new replacement or my money back as you've 'lost confidence in the product'.

Can be tricky getting stores to stick to consumer protection legislation though. It's surprising how many store owners don't have the first clue about their legal obligations to their customers.

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