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snowbadger
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Post subject: What do you mean I may not be able to take my board!!!!
 Posted: Aug 15, 2011 - 09:34 AM
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First post: Jun 01, 2011
Total posts: 737
Location: Warwickshire
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Hey all,
Just a vent about FLYBE......
Ive flown with flybe before via an agent when going snowboarding and every time they have accepted my snowboard for a charge of £30 with no problems..
So this time I decided to book the flights myself.. Mid way through the booking process it informs me that if I have ski equipment that I need to ring customer services within 24hrs to guarantee my equipment on the flight.
So I complete the booking and ring customer services to book my board on... Just to be told that snowboards arnt guaranteed transit and that I shall need to arrive at the airport and if they can fit my board on they shall at a cost of £30 EACH WAY!!!!
I then get told by customer services that if I had skis they can be guaranteed and if they cannot fit them on the flight I could get a refund...
So that's just brilliant Im flying to the Alps with the risk that I may not be able to take my snowboard with me !!!! and I can't get a refund on my flight.. Cheers Flybe thanks a lot!!!!! |
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charlie
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Post subject: RE: What do you mean I may not be able to take my board!!!!
Posted: Aug 15, 2011 - 09:39 AM
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First post: Oct 11, 2004
Total posts: 8993
Location: York
Status: Offline
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| That's pretty much standard. I've never had a problem though and you never should if you get to check in early. |
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Official SCUK crash test dummy.
Photography
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StevieMcK
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Post subject: RE: What do you mean I may not be able to take my board!!!!
Posted: Aug 15, 2011 - 09:42 AM
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First post: Mar 11, 2005
Total posts: 1651
Location: East Kilbride
Status: Offline
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| Hate to say it... but that is a pretty standard each way charge (usually around £25-£35 depending on the carrier) and pretty standard T&Cs for most the budget airlines. |
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My Photos
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snowbadger
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Post subject: RE: What do you mean I may not be able to take my board!!!!
Posted: Aug 15, 2011 - 10:03 AM
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First post: Jun 01, 2011
Total posts: 737
Location: Warwickshire
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when weve flown with them before via neilson its only cost us £30 total !!! and non of this showing up at the airport without guaranteed passage for the snowboards.
Just more annoyed they can guarantee passage for ski's but not snowboards
having looked at bmibaby, easyjet the boards can be booked on in advanced..
We did ask about showing up early to the airport to guarantee carriage for the boards but were told that is doesnt make any difference, its not done on first -come-first served basis. |
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Sno news is good news
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pedderz
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Post subject:
Posted: Aug 15, 2011 - 10:09 AM
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First post: Feb 20, 2006
Total posts: 455
Location: manchester
Status: Offline
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Just sorting out our flights for this season via RyanThieves and they want £80 to fly our boards over to Slovakia ... with a maximum total weight of 20kgs all in !!!
My board bag weighs 5kgs on its own !!!  |
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Rome Artifact 1985 or Never Summer Evo | Union Force | Nike Zoom Force 1
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StevieMcK
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Post subject: RE: What do you mean I may not be able to take my board!!!!
Posted: Aug 15, 2011 - 10:11 AM
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First post: Mar 11, 2005
Total posts: 1651
Location: East Kilbride
Status: Offline
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Read the small print. Easyjet use the phrase "subject to available space" to cover themselves, even for pre-booked items. With Neilsons, you're booking an entire package, so that is not a like for like comparison with a budget airline.
You're worrying about nothing.
Flybe are just covering themelves by saying turning up first doesn't guarentee you'll get your board on. However if you're that worried about it turn up relatively early anyway. |
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My Photos
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rob_vet69
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Post subject: RE: What do you mean I may not be able to take my board!!!!
Posted: Aug 15, 2011 - 10:23 AM
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First post: Jan 06, 2011
Total posts: 473
Location: Teeside
Status: Offline
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Yeah it's just Flybe covering their backside. Pretty standard stuff to be honest, generally if you go through a tour operator, things come as a pre-booked/ pre-arranged package so they have their own discounts with the airline and can negotiate things significantly cheaper. Hence why it's sometimes more pricey to book the extras yourself.
For example we've booked with Virgin this year and need an internal flight from Newcastle to Heathrow with BA. Normally that would cost £129 + extra for our boards but Virgin have booked it for us for £78 with free board carriage as it's part of a total package.
The weight thing may be an issue if you've not booked through an operator as well - Crystal gave a weight allowance of 5kg for a board on Jet2 flights this year. My snowboard bag actually weighed 18kg but the baggage staff didn't give a monkeys - no problems wither way. However at Salzburg, there were 4 skiers in the queue in front who had booked off their own backs and they got pulled up for being over allowance..
The others have pretty much covered it - turn up early and you should be ok. If there is a problem, if you've got good travel insurance that would cover the cost of transporting your boards separately + hire for the days you are missing your stuff.
Frustrating though, these hidden things. Flybe aren't the worst by any means - Ryanair definitely win for that! |
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snowbadger
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Post subject: RE: What do you mean I may not be able to take my board!!!!
Posted: Aug 15, 2011 - 10:25 AM
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First post: Jun 01, 2011
Total posts: 737
Location: Warwickshire
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| i thing the thing that grates the most is that flyers taking ski's can get their flight refunded if the ski's cannot be taken yet this is not the case with flyers who take snowboards |
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SamMalone
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Post subject: Re: RE: What do you mean I may not be able to take my board!
Posted: Aug 15, 2011 - 10:52 AM
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First post: Dec 03, 2007
Total posts: 366
Location: DD2
Status: Offline
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| Easyjet have bumped their board carriage for 2011-2012 from £36 to £50 return...but you do get 32kg for your boardbag. |
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dunx
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Post subject: RE: What do you mean I may not be able to take my board!!!!
Posted: Aug 15, 2011 - 10:57 AM
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First post: Oct 07, 2004
Total posts: 9314
Location: Herts, UK
Status: Offline
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| I reckon a pair of skis and bindings weigh more than a snowboard and bindings. I shouldn't worry though. Next time get the train and take two boards. |
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SCUK Editor • Me on Facebook • Neverland
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neil_edward
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Post subject: RE: What do you mean I may not be able to take my board!!!!
Posted: Aug 15, 2011 - 11:45 AM
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First post: Aug 12, 2010
Total posts: 279
Location: Leeds
Status: Offline
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Slight thread hijack here... but has anyone had problems with the Crystal payment website? A few of the lads coming on holiday with me have tried to pay their portion of the balance this weekend but the site isnt working: http://my.crystalholidays.co.uk/
I went on this morning and still not working. Anyone heard owt from crystal? |
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Snowboard, eat, drink.
If i'm not talking about the first one here, i'll be blogging about the last two there: www.eatingisntcheating.blogspot.com. For Beer Geeks and Foodies
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snowboardinghero
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Post subject: RE: What do you mean I may not be able to take my board!!!!
Posted: Aug 15, 2011 - 11:48 AM
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First post: Jun 08, 2011
Total posts: 171
Status: Offline
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| [irrelevant, non-child friendly comment removed] |
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PropagandaSnowboards
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Post subject:
Posted: Aug 15, 2011 - 05:41 PM
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First post: Jun 27, 2005
Total posts: 276
Status: Offline
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Sitter
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Post subject:
Posted: Aug 15, 2011 - 06:22 PM
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First post: Jun 07, 2009
Total posts: 218
Status: Offline
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| BA don't charge if you only take your ski/board bag as your only bag. |
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mrpugster
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Post subject:
Posted: Aug 15, 2011 - 10:55 PM
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First post: Apr 05, 2009
Total posts: 305
Status: Offline
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