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Wigsy 
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Post subject: Problem with Union Force bindings
 Posted: Aug 19, 2010 - 12:50 PM
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First post: Jul 14, 2006
Total posts: 157
Location: London
Status: Offline
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I used these bindings for a few weeks last season and although they were very comfortable and responsive, the straps kept loosening, not just one of them, all of them. I tried adjusting the heel cup but this didn't help.
It seemed a bit weird that all four kept undoing. I've never had this problem with any other binding.
Anyone else experience this with the Union Force? |
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cheesy_wiggles
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Post subject: RE: Problem with Union Force bindings
Posted: Aug 19, 2010 - 01:32 PM
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First post: Jun 07, 2010
Total posts: 84
Location: Keighley / Leeds
Status: Offline
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| Nup ;D I do have slight trouble with my toe strap buckles though on my unions, maybe a design fault? All i'd do is try and swap the straps and buckles for some others (maybe different manufacturer) and see how they go? |
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oneloveofboardsports
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Post subject: RE: Problem with Union Force bindings
Posted: Aug 19, 2010 - 04:38 PM
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First post: Mar 27, 2006
Total posts: 925
Location: Centre of the universe aka Manchester
Status: Offline
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Wierd I swear I replied to this post about and hour ago ?
Anyhow Wigsy I dropped you a PM aswell, but you might want to check that you have around 3-4 cms of space on the ladder when the ratchet is fully tightend. If you havent and you have a lot more or less than 3-4cms adjust the length of the straps and this usually solves it.
Hey Cheesy wiggles, depending on how old your bindings are the ratchets maybe under warranty so take them to the shop you bought them from and get them to look over it. If their not still under warranty and you want some replacment ratchets any of the Union stockists can order spare parts from The Riders Lounge so you can keep riding them as they should be.
the ratchets from last season onwards on the Unions were up graded and have a different system and hold like there welded in place, so going forward these problems shouldnt happen |
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165
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Post subject: RE: Problem with Union Force bindings
Posted: Aug 19, 2010 - 06:36 PM
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First post: Mar 28, 2009
Total posts: 76
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I had real problems with my unions Straps,photographed them at local store, forwarded the photos etc
Never heard anything not a peep ,made three trips back to the store,telephoned union uk after that etc.
In the end four months of trying I gave up,season was over, contacted Union USA and replacements arrived in no time.Job done.
So simple,great helpful communication,tracking, the lot.It was night and day over Union UK which were A big zero in my case.
It,s just on another level at UNION USA C3,100% positive communication.
It makes the uk distributor service look like Dads Army no Sh....t. |
Last edited by 165 on Oct 06, 2011 - 02:09 AM; edited 3 times in total
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cheesy_wiggles
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Post subject: RE: Problem with Union Force bindings
Posted: Aug 19, 2010 - 10:38 PM
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First post: Jun 07, 2010
Total posts: 84
Location: Keighley / Leeds
Status: Offline
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Overall though a very good binding  |
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Dan_scarfe
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Post subject: RE: Problem with Union Force bindings
Posted: Aug 20, 2010 - 09:18 AM
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First post: Jun 19, 2007
Total posts: 240
Location: Nassau, Bahamas
Status: Offline
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No problems with my ratchets, my main issue is that the tool-less bolt that holts the ankle strap on on mine keeps coming loose. At one point it fell off on a chair lift, managed to save the strap but the bolt was long gone resulting in a long download to find someone to bodge it until I could find a spare.
I tried Riders lounge twice and heard nothing back. I know it's only a small bolt but it's integral to the binding. In the end a chance trip to TSA in Covent Garden sorted me out even if it's not the matching colour 
I have to say, from personal experiance the aftersales service from Union could have been better, I know Onelove is involved in that and maybe it's something he can take on board as a bit of constructive criticism.
Fair play to TSA though, I didn't even buy the bindings there |
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oneloveofboardsports
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Post subject: RE: Problem with Union Force bindings
Posted: Aug 20, 2010 - 10:18 AM
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First post: Mar 27, 2006
Total posts: 925
Location: Centre of the universe aka Manchester
Status: Offline
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Hey guys,
Shame to hear about the few issues, I can only applogise ive only been with the TRL since last season so cant really comment on any
past issues.
But what I will say is over the summer the warehouse has been fully cleared out and the there is now a dedicated parts section
with seperate bins for each part, colour etc so any warrantied parts can be picked and sent out asap. On top of this the majority
of Union stockists will have a parts kit of some kind so they can replace any bits on the spot.
I cant stress enough that you are best just running it into a local Union stockist, most have the parts kits and can replace any bits
that need replacing on the spot, any that dont will check it and phone us to make sure you get the right part, we can then either send the part to the shop or to you direct and if we have it and it takes 1-2 days.
The problem can be that we need to see the binding to make sure we send out the right part to fix it first time, so the shops are like
our eyes, I know most people on here know what they are talking about, and know the parts they need. But trust me not all people do and we get emails from people that really dont know what they need, and so we cant just send a load of parts out to everyone for that reason so run it your local shop and we can get it right first time.
Look I ride and my priority is getting people back rinding again if they have an issue with Unions, so if for any reason there is a delay
like the above mentioned drop me a PM on here and ill make a few calls for you as it wont be that the problem isnt being addressed, 99% of the time it will be that the parts need to be ordered in for that particular binding and youve not been given the full information.
But I can get you an update on it the sameday so you know where you stand.
Oh and For the tool free adjuster, from last seasons range they put three little dots on the back of the screw and three dots on the bit it screws into so that when you tighten it past a certain point they lock and it cant undo. I think this was an issue on bindings from a
few seasons back. But bits like this we send to the Union stockists so it is just as easy as nipping into a dealer and showing them and
getting it fixed, especially if you are away on a trip as all stockists worldwide will have parts kits. |
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Dan_scarfe
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Post subject: RE: Problem with Union Force bindings
Posted: Aug 20, 2010 - 11:41 AM
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First post: Jun 19, 2007
Total posts: 240
Location: Nassau, Bahamas
Status: Offline
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No worries, it wasn't really a problem as I managed to get one from TSA as I said. I just saw the posts on here about the new parts department and thought I'd give it a whirl. I was in Nassfeld in Austria which has limited in-resort shops so I just got a service department to stick another screw in to keep me going.
As I said, I have the red forces from the season before last (I think). There are 3 dots on the bolt, not sure about the bit on the binding. At the end of the day I just make sure everytime I strap in I check it's tightened. It's my rear foot binding so I think it's more of a problem when I keep taking it in and out for the chairlifts.
Apart from that I'm very happy with them |
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oneloveofboardsports
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Post subject: RE: Problem with Union Force bindings
Posted: Aug 20, 2010 - 12:55 PM
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First post: Mar 27, 2006
Total posts: 925
Location: Centre of the universe aka Manchester
Status: Offline
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Ah sweet, yeah Forces rock, but if youre looking for a new pair in the future try the Contacts such a nice feeling binding and this season they use all the same tech and straps as the Force.
If you've not seen this already have a look, all the tech videos for each binding in the UK this season http://www.theriderslounge.com/blog/?p=566 |
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165
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Post subject: RE: Problem with Union Force bindings
Posted: Aug 20, 2010 - 08:07 PM
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First post: Mar 28, 2009
Total posts: 76
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Wigsy,
I don,t know if this will apply to your strap loosening problem but it sounds very familar, as you mentioned Heel cups and all straps loosening which is not normal at all.
As for the latest union models I am not sure on this situation now or a possible upgrade to stop it but people were having problems with the heel cup moving back.
Not just myself.
If you think about it?
If all 4 straps are coming loose, it could most likely be the heal cup sliding back,I was not able to stop this myself with a brand new large/xl force year three ( 08/09 I think?).
This has to be put into context though, as follows, if you are in the crossover size 9 boots abouts ( which is brand dependent) and riding a large/xl binder you may find a medium/large binder size is a better fit and stops this heel cup movement ??
Whether your prob is the smaller boot in a l/xl binding may have something to do with it,which is the first point to consider or check.
I later changed to medium/large size unions to get round the problem.
I never figured out how to stop it moving though but the l/xl heel cup was moving back for sure ,as I adjusted it forward 3 nights running and locked it down each time.It moved every time after.
I put it down to having incorrect binding size for my boots. |
Last edited by 165 on Oct 06, 2011 - 02:20 AM; edited 4 times in total
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oneloveofboardsports
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Post subject: RE: Problem with Union Force bindings
Posted: Aug 20, 2010 - 09:30 PM
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First post: Mar 27, 2006
Total posts: 925
Location: Centre of the universe aka Manchester
Status: Offline
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Hi 165,
Yeah the sizing on a 9 really depends on the boot make, my VANS are 9's and wont fit width wise into a M/L but some brands like Salomon fit upto a 10. So its really a case of checking at the time of buying to get the right size, as a guide we say a 9 is the cross over for both sizes.
The heelcup on all the Union bindings has a certain amount of movement and if its right at its smallest point ie a small boot in a big binding it is probably right at the end of it adjustment and not gripping enough, so you are probably right it might not be the straps and could be the heelcup.
If the binding is the right size for the boot the heelcup shouldt move at all, if it does run it into a local stockist and get it check.
Im really tempted to try the MC's as they are so so light, they are 42% lighter than Burtons C60's which is a about a bricks weight.
But we only get a handful of them in the UK as they are highend and the price tag doesnt appeal to everyone. however this season launches
the GIGI RUFF Contact Pro which is nearly as light and uses the Contact base which to me kicks serious ass for performance and feel, so
I would try them aswell if youre looking at a new set this season. |
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165
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Post subject: Unions bindings
Posted: Sep 02, 2010 - 10:37 PM
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First post: Mar 28, 2009
Total posts: 76
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Oneloveofbs,
I would like too come back too the Crossover sizes in boots ie.9/10uk aprox for union bindings.
We all agree or know that different brand boots in the crossover sizes, can go either way, as in a M/L or L/XL union binding choice.
Some Union buyers may be ok but some are not right at all and will have later fit problems as in my past and Wigsys case it seems. |
Last edited by 165 on Oct 06, 2011 - 02:15 AM; edited 1 time in total
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oneloveofboardsports
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Post subject: RE: Unions bindings
Posted: Sep 03, 2010 - 09:07 AM
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First post: Mar 27, 2006
Total posts: 925
Location: Centre of the universe aka Manchester
Status: Offline
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Hey dude,
Best advice I can give anyone getting bindings this season is take your boots in with you when you buy them, that way you can see they fit and are comfy with them before you hand over the money.
If you go in without them shop guys will go off a guide for the bindings that we give them, which is that a 9 is the cross over size, as in 99/100 cases a UK 9 will fit in both with no issues.
But there will always be that 1/100 where a certain boot is a little bit off, for what ever reason and that applies to any binding company.
There are so many different boots out there, plus things like when a boots a few seasons old it's alot softer so that straps tighten up more around it, and the boot manufacturers are always making new sole units each season. So for a binding company to give a size guide for every boot and every situation it would be like reading a book. So brands like Union check a mass of boots in their bindings, and a 9 is the corss over where the majority of boots fit both sizes.
So just take your boots along so you know they fit before you leave the shop, then you know you have the right size for youre boot. |
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