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tonestar 
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Post subject: go on keep moaning
 Posted: Dec 07, 2004 - 03:45 PM
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Joined: Nov 23, 2004
Posts: 3
Location: London
Status: Offline
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| I've worked on mags before and we like to get feedback or we did when I was on one... dunno maybe the truth hurts - but the reader is always right ; )) |
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Liquid_Violence
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Post subject: RE: go on keep moaning
Posted: Dec 07, 2004 - 03:53 PM
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Joined: Dec 02, 2004
Posts: 286
Location: Sheffield
Status: Offline
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It depends what the complainings about I guess. If you issues not turned up or a freebies missing then heres not really the place to bitch about it, give em a ring.
Were as if you feal that a mag covers too much park and not enough freeride then, as long as you dont make it a slagging match, here would be a good place to guage the general opinion.
Does that make sence? |
Last edited by Liquid_Violence on Dec 07, 2004 - 04:08 PM; edited 1 time in total
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dunx
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Post subject: RE: go on keep moaning
Posted: Dec 07, 2004 - 04:03 PM
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Joined: Oct 07, 2004
Posts: 5194
Location: Herts, UK
Status: Offline
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| They don't mind complaints. That's not the issue. The issue is griping on a forum and then the 3rd party hearing about it weeks later. If you want a problem sorted, then get it sorted, don't just whinge to other people. We'll all be speaking in American accents if we're not carefull. |
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SCUK Editor.
Seego - The local business directory to watch
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Shiny
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Post subject: Re: RE: go on keep moaning
Posted: Mar 11, 2005 - 01:04 AM
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Joined: Oct 11, 2004
Posts: 22
Location: Shiny Sheffield
Status: Offline
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dunx wrote:
We'll all be speaking in American accents if we're not carefull.
I didn't fight in 2 World Wars to hear that sort of talk, young fella! The tea's not the same, there's no Watney's Red Barrel, and ooh it's too hot. Where's me dinner? |
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Dazzler74
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Post subject: RE: Re: RE: go on keep moaning
Posted: Apr 23, 2005 - 03:30 PM
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Joined: Oct 29, 2004
Posts: 2042
Location: Bham, when I am in UK
Status: Offline
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| What about if you make the effort to contact the third party in the manner they requested but they fail to respond? |
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I am back from Whistler and depressed!! Bring on the next ice age and you will find me riding the Lickey Hills!!
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Gina_Schmugle101
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Post subject: RE: Complaints about 3rd parties
Posted: Apr 23, 2005 - 03:39 PM
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Joined: Dec 04, 2004
Posts: 8184
Location: Bedfordshire
Status: Offline
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It's not all whiners and if mk/cas or tam have the nerve to say we whinge, think about how many people go waste 20 quid a week to use there services, come on we bring so much business to people as a whole i think we deserve the right to slag people off together.....we're all generally happy people, and if mags start saying we're doing them no favours lol i think we need to all sort out our subscriptions else where.....This is more like a suggestion type of whinge, if they actually listened to the customers more often we wouldn't have to come here to moan.
Sorry, my whinge over....carry on with the smiles peoples. |
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Gina was brought to you today by:
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dunx
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Post subject: RE: Complaints about 3rd parties
Posted: Apr 23, 2005 - 03:51 PM
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Joined: Oct 07, 2004
Posts: 5194
Location: Herts, UK
Status: Offline
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It's a general consensus that people find it too easy to bring their problems here before they have even tried to address it with the party concerned. That's not the case all the time, but in my 4 years on here and "there" I've seen so many people complaining about slopes, equipment and a host of other things, only to find out they have never even tried to address their grievencies directly. That doesn't do anybody any favours.
All the magazines complain about it, but it is the ones that actually bother to check out the forum once in a while who I hear from the most and it's those sorts of people who we should have on all of our sides, rather than fighting against them.
Simply put "it's very easy to complain about something". |
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SCUK Editor.
Seego - The local business directory to watch
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Dazzler74
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Post subject: RE: Complaints about 3rd parties
Posted: Apr 23, 2005 - 04:04 PM
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Joined: Oct 29, 2004
Posts: 2042
Location: Bham, when I am in UK
Status: Offline
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Perhaps people bring their problems to the forum first to see what other people think first - We are all snowboarders so we should be able to discuss it here. If the debate gets a bit heated..it gets a bit heated...
Companies often forget that their 'bread and butter' comes directly from our pockets and instead act like they are doing us a favour...and that we owe them!!
As I said, what if you direct your responses in private direct to the company involved and they just bypass you (even when you have given plenty of time/opportunity for them to contact you) and come on this forum and make you out as the bad guy and single you out!! Should you not be able to state your opinion on the forum then...sometimes you have to fight as its the only way to get any action!!! |
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I am back from Whistler and depressed!! Bring on the next ice age and you will find me riding the Lickey Hills!!
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Face-plant
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Post subject: RE: Complaints about 3rd parties
Posted: May 08, 2005 - 11:14 AM
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Joined: May 07, 2005
Posts: 477
Location: Horstead Norwich Norfolk
Status: Offline
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| Mmmmmmmmmm freedom of speach etc etc. it is always advisable to contact the third party first and to try and resolve any issues that have arisen but if the issues are not resolved, I see no problem with comments being made public in that instance. Afterall it is one persons opinion of the third party and all things equall if there is a problem the third party should try and resolve the same amicably, but at the same time there will be a large proportion of good comments re that third party. |
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"dream like you'll live forever, live like you'll die today"
oh and grow old disgracefully
http://www.snoboard.co.uk
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slonger
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Post subject: RE: Complaints about 3rd parties
Posted: Jun 30, 2005 - 09:22 AM
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Joined: Nov 15, 2004
Posts: 162
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| True it can be a pain for 3rd parties if people complain on here first, but when we were sponsor of theboarder i welcomed any comments that appeared in the forum, it helped us improve the service we were offering. If the provider cannot answer the complainer or find a solution then the complaint is valid....nuff said? |
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Previously Slinger...now Slonger.... yes the Blue Tomato laddie.... still in Austria, still loving it!
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neptune39
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 12, 2005 - 02:23 PM
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Joined: Oct 06, 2005
Posts: 77
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I hate the way some forums are going. What is a forum if its controlled. The beauty of the internet is the way it gives us somewhere to bitch and say what we want.
If I have an opinion then its my opinion, not SCUK's, and even if im completely in the wrong I still have a right to say it. I think in the future if they give you any gripe send tell them to post a reply or pm the person who posted in the first place.
The problem for them is its uncontrollable and that scares anyone in marketing. Look at apple for example, if it wasn't for forums they would have got away with pretending the ipod nano was perfect. I'm sure many people talked direct to apple and got told to sod off, a bit of media coverage from posts online and apple suddenly admit to a problem. |
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Don't be a fool... Sheath your tool!
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thedoctor
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 12, 2005 - 02:29 PM
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Joined: Apr 16, 2005
Posts: 9968
Status: Offline
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| Ditto |
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If you are what you say you are, a superstar
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Kons
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2005 - 09:46 AM
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Joined: Sep 29, 2005
Posts: 243
Location: London
Status: Offline
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| if people complain here about 3rd parties first then the person complains takes the away the choice of the 3rd party to rectify the situation. I say 3 emails and 3 phone call attempts over 2 weeks is reasonable after that you're being feck about and then it's fair enough to come onto here and warn others and get their views and opinions. |
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dunx
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2005 - 09:58 AM
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Joined: Oct 07, 2004
Posts: 5194
Location: Herts, UK
Status: Offline
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It's called goodwill. If people come on here and complain about every tiny little thing without *first* trying to address the problem with the problemee (is that a word), then the forum quickly gets a reputation for a place full of whingers and the site gets ignored, we lose respect within the industry, prizes dry up, the membership pack shrinks, we lose members and fold. Simple as.
Of course everybody has a right to their opinion and an opinion is 100% valid as an opinion. But if that opinion isn't thought to be right, then everybody else has an equal right to say so and they're 100% valid too as opinions.
If you'd like to give me an example where opinions have been moderated on this forum, then feel free. I know of one such example and he was warned not to do it by PM before he did. |
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SCUK Editor.
Seego - The local business directory to watch
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Lesley
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Post subject: Re: RE: Complaints about 3rd parties
Posted: Oct 20, 2005 - 10:11 AM
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Joined: Oct 11, 2004
Posts: 480
Location: Milk and Beans
Status: Offline
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dunx wrote:
Of course everybody has a right to their opinion and an opinion is 100% valid as an opinion. But if that opinion isn't thought to be right, then everybody else has an equal right to say so and they're 100% valid too as opinions.
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