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dunx 
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Post subject: Complaints about 3rd parties
 Posted: Oct 20, 2004 - 03:15 PM
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Joined: Oct 07, 2004
Posts: 5179
Location: Herts, UK
Status: Offline
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| Please, please, please... if you have a complaint about a third party, take it up with them first before complaining about them on the forum. |
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SCUK Editor.
Seego - The local business directory to watch
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CaptainG
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2004 - 03:17 PM
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Joined: Oct 11, 2004
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BeanieBoy
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2004 - 03:19 PM
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Joined: Oct 11, 2004
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Location: Up T'North
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Dunx
Are there legal ramifications for U and SCUK in these sort of matters...?
Just thinking of the famous F*** u Cas Xscape thread... that all worked out for the best! |
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THE TRINITY - GODFATHERS OF THE FORUM!
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dunx
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2004 - 03:22 PM
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Location: Herts, UK
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One of the mags is complaining that all people do on here is whinge about them. Naturally there are legal ramifications, but I don't think we've quite got to that yet.
It is a little rude to have a problem with somebody and not try to sort it out with them in the first instance though. The forums (here and "there") already have a really bad reputation for being full of whingers. It doesn't really do anybody any favours as 3rd parties will simply start ignoring the forum, where it could be a good place for them to come and join in the fun. |
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SCUK Editor.
Seego - The local business directory to watch
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2004 - 03:25 PM
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Joined: Oct 11, 2004
Posts: 1223
Location: wonder what the longest thing i can type in this box is, it just seems to go on for ever and ever
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| which mag? if it's Max Power they deserve all the crap they get |
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BeanieBoy
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2004 - 03:27 PM
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Joined: Oct 11, 2004
Posts: 2324
Location: Up T'North
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| Sounds fair enough - as members of the Trinity we'll keep our eyes and ears open and try to help... |
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THE TRINITY - GODFATHERS OF THE FORUM!
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wendy
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2004 - 03:27 PM
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Joined: Oct 11, 2004
Posts: 775
Location: London/Fernie
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I'm a third party! If you have a complaint about me, we'll take it outside.  
Not just magazines... Ellis Brigham, MK, Tamworth, any snow holiday companies, any gear/kit producers etc. Basically, a third party is anyone who is not you or SCUK.
Dunx's post is about 3rd party or companies as opposed to individuals. But the same applies to individuals too - you should be dealing with them directly instead of slagging people off on the forum.
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Snow Valley Lodge, Fernie
PROUD TO RIDE LIKE A GIRL!
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Bigsteve
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2004 - 03:29 PM
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Joined: Oct 11, 2004
Posts: 399
Location: Bradford
Status: Offline
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I don't think it'd help SCUK's profile in the industry if their website is full of complaints. Can't see that helping when Dunx wants to get advertising etc.
Having said that, if they don't like people complaining in public, they ought to get things sorted & keep their customers happy! |
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You're only young once - you can be immature forever!
Proud member of BEDPANS -
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CaptainG
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2004 - 03:29 PM
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Joined: Oct 11, 2004
Posts: 1317
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| hmmm when did people moan about a magazine? i COULD mention the lack of libtechs in documents board test but it is such a fine magazine i don't mind. although they should bring back the filth section as it always inspired me to greatness in life. |
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BeanieBoy
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2004 - 03:33 PM
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Location: Up T'North
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| I think in general this is common sense. You ain't gonna solve a dispute without goin direct to the person u have a gripe with. But if you have taken every possible course action to remedy the situation between urself and the third party, is it then acceptable to voice your experience on this forum, as a "warning" to others? |
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THE TRINITY - GODFATHERS OF THE FORUM!
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dunx
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2004 - 03:37 PM
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Joined: Oct 07, 2004
Posts: 5179
Location: Herts, UK
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Note the subtle use of the word "first" in my original post.
Like the email says...
Quote:
You know how when you have problem with your bank, you call the bank? Well...
It's a fair comment really. |
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SCUK Editor.
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2004 - 03:40 PM
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Joined: Oct 11, 2004
Posts: 1223
Location: wonder what the longest thing i can type in this box is, it just seems to go on for ever and ever
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| i think you should let us know who it is, so we can go give 'em a big hug and tell them they're great |
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Mal
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2004 - 03:40 PM
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Joined: Oct 11, 2004
Posts: 1676
Location: Cramlington, Northumberland
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But on the other side -
G was bigging up the staff at Bucks, for the excellent service he got.
Only right it works both ways tho - and you/SCUK get the credit to |
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BeanieBoy
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2004 - 03:47 PM
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Joined: Oct 11, 2004
Posts: 2324
Location: Up T'North
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It's like the Cas Xscape Thread... we all griped, Cas took notice and the listening group was formed...
The outcome... great communication between the slope & riders... better understanding... and better riding.. |
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THE TRINITY - GODFATHERS OF THE FORUM!
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CaptainG
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Post subject: RE: Complaints about 3rd parties
Posted: Oct 20, 2004 - 03:48 PM
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Joined: Oct 11, 2004
Posts: 1317
Status: Offline
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| i'm just curious about what could have been so bad. we'd all better start scouring threads |
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