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nickmotture 
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Post subject:
 Posted: Dec 09, 2008 - 12:33 PM
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First post: Jan 09, 2006
Total posts: 10221
Location: Washington DC USA
Status: Offline
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imadethisup
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Post subject:
Posted: Dec 09, 2008 - 12:40 PM
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First post: Sep 29, 2008
Total posts: 63
Status: Offline
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I called but it rang out to a fax after a few rings
Emailed her but not yet had a response
I'm guessing she's not in the office and am just hopeful that she back in soon |
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ace_mcgraw
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Post subject: Re: RE: Re: RE: If you have questions about your Membership
Posted: Dec 09, 2008 - 01:14 PM
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First post: Feb 20, 2007
Total posts: 4691
Location: That snowboarding hotbed, Norfolk
Status: Offline
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imadethisup wrote:
well I'm not that happy - despite the pack arriving quickly
two things are missing, one being the discount voucher for TSA. I am going on a trip 23/12 and wanted to buy my kit this weekend. Hopefully Jess will be able to send it separately and in time.
Also missing is the chill factore discount
Hey dude - I'm not totally sure how the discounts work, as both the TSA and chill factor e discounts have started up since I last renewed, but if you look on the discounts page it says for both of them that you just have to show them the card when you make the purchase / visit the slope.
Just look at the "Your SCUK" section at the top of the page, click on the discount section and it should give details for you. |
_________________
Nice Photos  http://www.flickr.com/photos/ace_mcgraw/
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nickmotture
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Post subject: RE: Re: RE: Re: RE: If you have questions about your Members
Posted: Dec 09, 2008 - 01:16 PM
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First post: Jan 09, 2006
Total posts: 10221
Location: Washington DC USA
Status: Offline
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imadethisup
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Post subject: RE: Re: RE: Re: RE: If you have questions about your Members
Posted: Dec 10, 2008 - 08:55 AM
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First post: Sep 29, 2008
Total posts: 63
Status: Offline
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I have had an email from Stu who works with Jess. He's been very honest about the situation. Apparently he was helping Jess out by sending the packs and forgot to add the TSA voucher to my pack. He's going to put it in today's post so I should have it time for a shopping spree at the weekend. (thanks again Stu if you're reading this)
^^^ cheers for the info about the chill factore discount being linked to the membership card. |
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AndyGog
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Post subject: RE: Re: RE: Re: RE: If you have questions about your Members
Posted: Dec 10, 2008 - 09:58 AM
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First post: Nov 03, 2004
Total posts: 280
Status: Offline
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| Did you get any stickers? *still sulking* |
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imadethisup
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Post subject: RE: Re: RE: Re: RE: If you have questions about your Members
Posted: Dec 10, 2008 - 10:52 AM
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First post: Sep 29, 2008
Total posts: 63
Status: Offline
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AndyGog
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Post subject: RE: Re: RE: Re: RE: If you have questions about your Members
Posted: Dec 10, 2008 - 12:12 PM
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First post: Nov 03, 2004
Total posts: 280
Status: Offline
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| The credit crunch is really hitting home now. |
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imadethisup
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Post subject:
Posted: Dec 12, 2008 - 04:01 PM
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First post: Sep 29, 2008
Total posts: 63
Status: Offline
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The TSA voucher arrived today and a DVD was included by way of an apology.
Cheers Stu. |
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dunx
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Post subject: Re: RE: Re: RE: Re: RE: If you have questions about your Mem
Posted: Dec 12, 2008 - 04:34 PM
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First post: Oct 07, 2004
Total posts: 9071
Location: Herts, UK
Status: Offline
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AndyGog wrote:
The credit crunch is really hitting home now.
We're waiting for Webbo to do the artwork for us, but he's disappeared off the map! |
_________________
SCUK Editor • Me on Facebook • Neverland
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Alex.B
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Post subject: RE: Re: RE: If you have questions about your Membership pack
Posted: Feb 26, 2009 - 03:07 PM
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First post: Feb 17, 2009
Total posts: 2
Status: Offline
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| Hey there...my membership was processed on the 18th Feb...does that mean my pack was sent out? If so, I still have not received it...was hoping to use the voucher this weekend up at Tamworth! |
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Alex.B
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Post subject: RE: Re: RE: If you have questions about your Membership pack
Posted: Mar 17, 2009 - 09:41 PM
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First post: Feb 17, 2009
Total posts: 2
Status: Offline
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| Right....e-mailed and posted on here multiple times....no response from either. No membership pack received and no explanation given. Not a happy customer...is this the way you treat all your members? |
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fra3er
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Post subject:
Posted: May 27, 2009 - 03:45 PM
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First post: May 20, 2009
Total posts: 292
Location: Stewarton
Status: Offline
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Just wondering how long it takes to process a membership pack.
I have emailed Jess, and i know she doesnt work in the office full time. But 6 days and no reply to email and 8 days and "not yet" still appearing next to processed.
Any clues?
Ta. |
_________________
Remember the Tufty Club?
www.facebook.com/fra3er
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dunx
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Post subject:
Posted: May 27, 2009 - 03:58 PM
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First post: Oct 07, 2004
Total posts: 9071
Location: Herts, UK
Status: Offline
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| Jess is in tomorrow to process membership packs. Sorry for the delay. |
_________________
SCUK Editor • Me on Facebook • Neverland
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fra3er
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Post subject:
Posted: May 27, 2009 - 03:59 PM
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First post: May 20, 2009
Total posts: 292
Location: Stewarton
Status: Offline
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no bother, just was like hmm, after reading other posts. Which i have to say are no where as near as good as 6 days, so i felt kinda wide for posting to complain.
But thanks. |
_________________
Remember the Tufty Club?
www.facebook.com/fra3er
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