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Poll
Should snowboard bags go free when you travel?
Yes, they should always go free
25%
 25%  [ 18 ]
Yes, if they're the only bag you take
47%
 47%  [ 33 ]
No, but the charges should be limited to under £25
25%
 25%  [ 18 ]
No, charge me anything as I'm British and don't like to complain.
1%
 1%  [ 1 ]
Total Votes : 70


Author Message
figureitoutOfflineNon-member
Post subject:   PostPosted: Mar 17, 2010 - 11:21 PM



First post: May 23, 2006
Total posts: 298
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figureitout wrote:

As for Easyjet - RAGE!!! I phoned them recently to clarify their policy and three separate people over an hour and a half of telephone calls told me I could take only my board with its bindings attached and my boots in my board bag. I then emailed to confirm this in writing and they changed their mind. I can have anything in my board bag up to 12kg. They don't seem to know themselves what can and can't be taken in which bag. Fools.


As an update to the above, Easyjet have now gone back on what they emailed me previously - they now reckon you can only take a snowboard and boots in the board bag again. I have pointed out that I now have it in writing that I can take anything sports related up to 12kg but also that I can only take the board and boots. I have asked them to make their minds up.
 
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Jon1976OfflineSCUK Member
Post subject:   PostPosted: Mar 18, 2010 - 09:32 AM



First post: Jun 18, 2008
Total posts: 198
Location: Norfolk
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Fair point dude, guess I was just mad at the time with Easyjet, even though I have got away with the weight limit for many years now, but it does seem that with the current climit and the financial restraints that are being placed on airlines, they are trying to grab money anyway they can and one of the easy options is to pinpoint boarders and skiers at check in. The sad thing was, that when we were checking in, you could see the clerks looking down the line scouting the people who had boardbags.


weewebbo wrote:
Jon1976 - I wasn’t giving you the 3rd degree mate but my point was you’ve obviously travelled a few times with Easyjet so I would have thought you would have read the baggage allowance conditions a few times so if you turn up at the airport with 2 suitcases and a board bag weighing a total of 72 kg surely you would have expected to have to pay some sort of excess charge? Plus Easyjet charge £10 for every kg over the limit so it could have cost you £200, I guess £90 was a bargain.

Yes its frustrating when you get a right wee Hitler at check in who does everything by the book, been there myself and I agree that its unfair that there was more than likely a dozen people or so on that flight who would have got away with extra baggage which you were asked to pay for.

Chaski – No offence taken, I understand people can interpret things different ways but I don’t see whats unclear about under the sporting equipment section…

‘Payment of the additional fee increases your checked-in hold baggage allowance (including additional item) to a maximum weight of 32kgs.’

I can’t really see whats ambiguous about that? You have their one allocated hold bag and the additional bag (in this case board bag) to weight no more than a total of 32kg combined.

Also you said ‘By not always checking, they encourage people to take a chance and end up profiting from it’. If an individual chooses to ignore the weight limits and take a chance its purely a personal choice, theres no conspiracy surely? I’ve done it myself and got away with it and also been stung but that’s the chance you take.

Most do need to improve their customer service and its frustrating when members of staff say different things but if you take the chance and get caught out the airline is perfectly entitled to charge you within the confines of their terms and conditions which are there for all to see so I was just stating I don’t think its fair to say you are being robbed.
 
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MissBint37OfflineNon-member
Post subject:   PostPosted: Mar 18, 2010 - 12:16 PM



First post: Sep 01, 2008
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I flew with Thomas cook in January and we had all sorts in our board bags, they didn't check what was in it, didn't even weigh it. That was from Manchester. I think we paid £15 for the roundtrip, which tbh was a bargain.

I don't mind paying to take my boarding equipment at all, however, I do mind paying an extortionate amount. Swiss wanting to charge me an extra €70 for adding a pair of skis and ski boots to my luggage allowance, which already includes a board bag by the way. That seems a little over the top don't you think??!!

So, I shall chance it, and pay up at the airport I suppose if there is some jobsworth at checkin!
 
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winterfunmanOfflineSCUK Member
Post subject:   PostPosted: Mar 18, 2010 - 08:14 PM



First post: Apr 20, 2008
Total posts: 8623
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Flew with wizz air , they do what they want when they want , i even felt sorry for a group of boarders and skiers .
They were checking in in front of my party and cos they were over on cases and boards they were swopping this and that etc , wearing extra stuff.
Then we checked in , two cases over by 4 kg , straight through , board bags full of all sorts , both over by 2 kg , straight through ... only difference i didnt say the lady behind the desk looked miserable ..SO A LESSON TO US ALL

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R1chOfflineNon-member
Post subject:   PostPosted: Mar 18, 2010 - 10:01 PM



First post: Jan 07, 2005
Total posts: 572
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I personally have never had any issues with Easyjet in the past with what's in my board bag. I was always under the impression they didn't really care, because you pay the additional charge for taking it, then as long as it falls under 32kgs, its fine.

As I've said before, most of the time it was never even weighed until I got to the outsize baggage handlers.

I haven't flown with them for a while though, so I guess maybe they are being a bit more stringent.


On another note, I flew with BA a few days ago. Who also define what you are allowed in a board bag in the same way. I however had no problem loading my Dakine High-Roller with everything, coming in at 28kg and all the check-in girl did was put a heavy sticker on it.
 
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GinaGOfflineNon-member
Post subject:   PostPosted: Mar 18, 2010 - 10:34 PM



First post: Dec 04, 2004
Total posts: 10169
Location: The Big G
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It's the handling agents that charge!

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jenster81OfflineSCUK Member
Post subject:   PostPosted: Mar 19, 2010 - 01:03 AM



First post: Feb 25, 2008
Total posts: 507
Location: Reading, UK
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BA have a flaw in their system, my dad is a platinum card holder and booked our flights to canada for us (we're currently sat at Calgary airport waiting for flight home!) anyway, nowadays with BA you're only allowed to take one bag on with you - but they did say you can take whatever size. BUT, as my dad booked it for us, their systems gave us two bags each.... (because gold and platinum card holders get extra luggage allowance on world traveller) even though we're not plat card holders it showed up as 2 bags each - i even pointed it out to them but as it's their mistake, they had to let us ride with 2 bags each Smile.

Have flown with Swiss to Geneva and that was a breeze, although you're supposed to only have board, boots and bindings in the bag. BA charge too much nowadays, that was their only saving grace to Europe before. Sad

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kieren24OfflineNon-member
Post subject:   PostPosted: Mar 19, 2010 - 09:14 AM



First post: Nov 13, 2004
Total posts: 3613
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Quote:

BA have a flaw in their system, my dad is a platinum card holder and booked our flights to canada for us


Depends when he booked it... if he did before July 31 last year then it's still the old system...

that said I'm a gold card holder and I get two bags as does everyone else on my booking...

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MissBint37OfflineNon-member
Post subject:   PostPosted: Mar 19, 2010 - 10:38 AM



First post: Sep 01, 2008
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jenster81 wrote:
Have flown with Swiss to Geneva and that was a breeze, although you're supposed to only have board, boots and bindings in the bag. BA charge too much nowadays, that was their only saving grace to Europe before. Sad


I will only have one board, one bindings and one pair of snb boots in there
.....I will just have 1 pair of skis, ski poles and ski boots too Laughing
 
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ChasKiOfflineSCUK Member
Post subject:   PostPosted: Mar 19, 2010 - 12:40 PM



First post: Mar 04, 2009
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weewebbo: Don't get me wrong, I'm not saying they're hatching a master conspiracy and outright deceiving people, I just can't help but think it could be worded a lot more clearly!


Last edited by ChasKi on Aug 05, 2010 - 04:49 PM; edited 1 time in total
 
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adverseOfflineNon-member
Post subject:   PostPosted: Mar 25, 2010 - 09:36 PM



First post: Feb 24, 2010
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As I'm going away with Easyjet next week I've re-read the baggage policy and there's no mention of a 12Kg limit on sporting equipment.....it's just the total limit for one standard suitcase and board bag must not exceed 32Kgs. Therefore you can take, say, 15kgs in your board bag, leave 17kg available for your standard suitcase.

That's what I'm doing anyway, we'll see how it goes.
 
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ChasKiOfflineSCUK Member
Post subject:   PostPosted: Aug 05, 2010 - 04:48 PM



First post: Mar 04, 2009
Total posts: 2322
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Update: We flew Easyjet to Geneva in March and paid for 2 hold bags and one snowboard bag, but we only took one hold bag and one snowboard bag and put 30kg in the snowboard bag and 18kg in the hold bag. Was fine. Best way I can describe it is below:

chaski wrote:
Hold bag is 20kg (£18 return), Sports bag is 12kg (£18.50 each way). You can have both of them as two separate bags with their individual weight limits, or combine the two as one bag (e.g. board bag) of up to 32kg, for the same cost as having them individually.

If you need extra weight, an additional 20kg hold bag is £18 but all of your hold & sports equipment bags must not exceed 50kg per person - If you're bag sharing then this isn't a problem.

If asked, just say there's 1 board + bindings, 1 set of boots and all of your clothes, they never seem to check.
 
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