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daniel.judge146
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Post subject: RE: Re: RE: Re: RE: Airlines and snowboard bags
 Posted: Mar 14, 2010 - 11:53 AM
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First post: Jan 16, 2007
Total posts: 168
Location: Harlow
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from reading their site, you are allowed a 20Kg baggage allowance and one item of free winter sports equipment ie a pair of ski's, sticks, boots OR 1 snowboard, bindings and boots, ay thing above that will incur extra costs.
So if as you plan to, you will have to pay €35 per flight for your extra winter sports, or just leave the ski planks at home  |
_________________
Trying again, now I have a friend to Board with!
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MissBint37
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Post subject:
Posted: Mar 14, 2010 - 01:55 PM
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First post: Sep 01, 2008
Total posts: 1062
Location: Sunny (I wish) Sheffield
Status: Offline
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I know what they say....
However I was wondering if anyone had flown with them and if they were fussy...ie are they likely to check the contents of my board bag or am I likely to get away with it hehe |
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SamMalone
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Post subject:
Posted: Mar 14, 2010 - 04:39 PM
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First post: Dec 03, 2007
Total posts: 353
Location: DD2
Status: Offline
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| Four of us went with Easyjet (EDI-GVA) in December and we paid the £18.50 each way for board carriage which gives you a total of 32kg. We put everything into our boardbags and nothing was said at either check-in desk. |
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ChasKi
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Post subject:
Posted: Mar 14, 2010 - 06:13 PM
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First post: Mar 04, 2009
Total posts: 2322
Location: Plymouth/Stroud
Status: Offline
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| Nice one Sam - puts my mind at ease on that one!! |
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Jon1976
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Post subject:
Posted: Mar 15, 2010 - 10:52 AM
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First post: Jun 18, 2008
Total posts: 198
Location: Norfolk
Status: Offline
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Be aware of Easyjet, we have just got back from a week in Morzine, flew out of Stansted and we got stung with a £90 excess baggage charge. We went with the assumption that the board bag can weigh 32kg, but it appears that you get the 20kg hold baggage allowance, which leaves 12kg for the board bag to make a combined weight allowance of 32kg.
Both myself and my other half had hold bags weighing 20kg and our board bag weighed 32kg alone, this left us in one hell of a situation as we unpacked some gear from our board bag to wear, hoodie and jacket and we put our bindings into our hold luggage and bit the bullet with the rest when the bag was weighed again, we had knocked it down a few kilos, but like I said above, we ended up paying £90 for a one way journey, only to be advised by the arse behind the counter that we will have to pay the same on our return from Geneva, but this was not the case, we left Geneva yesterday with nobody questioning the weight of our bags, the airport staff were helpful and chatty and we flew out without having to pay any excess, even though we were told we would have to as it is standard policy now.
I have used Easyjet in the past and have never really had any problems with weight on the board bag, but it appears that they are targeting us boarders now to make a few extra pounds.
If we had not of had such an awesome week, I would of been more pipped off.
Hopefully this post will help some people who are due to fly out with robbing bas*ards. |
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lez_s
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Post subject:
Posted: Mar 15, 2010 - 11:19 AM
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First post: Oct 11, 2004
Total posts: 11592
Location: Whistler
Status: Offline
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I've used Easy Jet twice this year. The first time I bought a ticket and paid for both my board bag (just under 32kg) and a ruck sack (under 20kg) and and never had a problem.
Two weeks ago I head out again and bought a ticket and paid for only a board bag. My board bag, which was over the 32kg limit. After asking what I can do about it and saying I could move things into my back pack she turned round and said, she finishes work in 10 mins and doesn't care as its been a long day and sent my board bag through with no extra cost. |
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'Get busy livin' or get busy dyin'
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Jon1976
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Post subject:
Posted: Mar 15, 2010 - 11:33 AM
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First post: Jun 18, 2008
Total posts: 198
Location: Norfolk
Status: Offline
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We were fed some crap about the system wont allow them to put the bags onwards without the payment being made as the weight is checked further down the line and if it indicates that its overweight, then the check in muppet will be questioned on why they did not charge, this is complete bull.
Sleazyjet are just robbing people. |
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weewebbo
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Post subject:
Posted: Mar 15, 2010 - 11:53 AM
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First post: Jan 09, 2007
Total posts: 269
Location: The 'Pans
Status: Offline
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This topic gets rolled out every year. It pays to read the carriers terms and conditions and in most cases its clear and succinct, you don't need to be a rocket scientist to work it out.
Easyjet have been getting a panning here but I for one have had no problem with them over the years because I stick to the weight rules.
You pay for a suitcase so you get 20kg. If you want to take a piece of sporting equipment that is outsized baggae you have to pay the extra charge. Easyjet say, and I quote from their website...
'Payment of the additional fee increases your checked-in hold baggage allowance (including additional item) to a maximum weight of 32kg'
So your allowance should not exceed 32kg and you can take at most one suitcase and one board bag. If you choose to take just the board bag then it should not exceed 32kg on its own.
If you get through with more weight than that then its just luck as they are perfectly within their rights to enfore their terms and conditions if they want to.
Generally Geneva check in staff are more relaxed and its the british end that enforce the rules but they are not 'robbing you', the terms are there for you to see and adhere to, if you don't then you take your chance and have to pay up so don't complain when it happens. |
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figureitout
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Post subject:
Posted: Mar 15, 2010 - 11:56 AM
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First post: May 23, 2006
Total posts: 298
Location: Salford
Status: Offline
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MissBint37 wrote:
I know what they say....
However I was wondering if anyone had flown with them and if they were fussy...ie are they likely to check the contents of my board bag or am I likely to get away with it hehe
I flew with Swiss last year and they checked mine. I only had one board in there so I was fine. Plus they give away free chocolate.
As for Easyjet - RAGE!!! I phoned them recently to clarify their policy and three separate people over an hour and a half of telephone calls told me I could take only my board with its bindings attached and my boots in my board bag. I then emailed to confirm this in writing and they changed their mind. I can have anything in my board bag up to 12kg. They don't seem to know themselves what can and can't be taken in which bag. Fools. |
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Jon1976
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Post subject:
Posted: Mar 15, 2010 - 01:10 PM
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First post: Jun 18, 2008
Total posts: 198
Location: Norfolk
Status: Offline
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I was not asking for the third degree, I was simply highlighting the situation I had gone through, if I wish to say I was 'robbed', then I will go ahead and do so, you were not the one that had to pay up.
weewebbo wrote:
This topic gets rolled out every year. It pays to read the carriers terms and conditions and in most cases its clear and succinct, you don't need to be a rocket scientist to work it out.
Easyjet have been getting a panning here but I for one have had no problem with them over the years because I stick to the weight rules.
You pay for a suitcase so you get 20kg. If you want to take a piece of sporting equipment that is outsized baggae you have to pay the extra charge. Easyjet say, and I quote from their website...
'Payment of the additional fee increases your checked-in hold baggage allowance (including additional item) to a maximum weight of 32kg'
So your allowance should not exceed 32kg and you can take at most one suitcase and one board bag. If you choose to take just the board bag then it should not exceed 32kg on its own.
If you get through with more weight than that then its just luck as they are perfectly within their rights to enfore their terms and conditions if they want to.
Generally Geneva check in staff are more relaxed and its the british end that enforce the rules but they are not 'robbing you', the terms are there for you to see and adhere to, if you don't then you take your chance and have to pay up so don't complain when it happens.
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ChasKi
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Post subject:
Posted: Mar 15, 2010 - 04:13 PM
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First post: Mar 04, 2009
Total posts: 2322
Location: Plymouth/Stroud
Status: Offline
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No offence weewebbo, but it's really not clear else there wouldn't be discussion on it.
It can be read either way. It' succinct, but it's by no means clear and that's just the way EasyJet want it, because by having ambiguous wording and changing the rules all the time, they make more money either by people prepaying to be safe or getting stung at the airport for it.
By not always checking, they encourage people to take a chance and end up profiting from it.
They don't respond to customer service emails to clarify the point either, despite numerous polite attempts and as said, the people on the phone don't seem to know they all say something different. In creating such a situation they do rip people off because it really isn't clear, like you say it is. |
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Jamie72
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Post subject:
Posted: Mar 15, 2010 - 09:12 PM
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First post: Sep 30, 2009
Total posts: 350
Location: Herts
Status: Offline
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| We all feel like we're being ripped off by airlines when they want to charge all these extras, but to be fair over the last decade the price for a ticket to fly you hundreds or thousands of miles away has dropped dramatically, I would imagine most if not all airlines are in debt and will charge for anything they can get away with, makes me laugh though when they go on about weight of bags so strictly, because I weigh 15 stone and my wife weighs about 8 stone so surely my extra weight cost's more in fuel but I pay the same price for my seat! |
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weewebbo
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Post subject:
Posted: Mar 17, 2010 - 09:44 PM
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First post: Jan 09, 2007
Total posts: 269
Location: The 'Pans
Status: Offline
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Jon1976 - I wasn’t giving you the 3rd degree mate but my point was you’ve obviously travelled a few times with Easyjet so I would have thought you would have read the baggage allowance conditions a few times so if you turn up at the airport with 2 suitcases and a board bag weighing a total of 72 kg surely you would have expected to have to pay some sort of excess charge? Plus Easyjet charge £10 for every kg over the limit so it could have cost you £200, I guess £90 was a bargain.
Yes its frustrating when you get a right wee Hitler at check in who does everything by the book, been there myself and I agree that its unfair that there was more than likely a dozen people or so on that flight who would have got away with extra baggage which you were asked to pay for.
Chaski – No offence taken, I understand people can interpret things different ways but I don’t see whats unclear about under the sporting equipment section…
‘Payment of the additional fee increases your checked-in hold baggage allowance (including additional item) to a maximum weight of 32kgs.’
I can’t really see whats ambiguous about that? You have their one allocated hold bag and the additional bag (in this case board bag) to weight no more than a total of 32kg combined.
Also you said ‘By not always checking, they encourage people to take a chance and end up profiting from it’. If an individual chooses to ignore the weight limits and take a chance its purely a personal choice, theres no conspiracy surely? I’ve done it myself and got away with it and also been stung but that’s the chance you take.
Most do need to improve their customer service and its frustrating when members of staff say different things but if you take the chance and get caught out the airline is perfectly entitled to charge you within the confines of their terms and conditions which are there for all to see so I was just stating I don’t think its fair to say you are being robbed. |
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xtreme_bunny
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Post subject:
Posted: Mar 17, 2010 - 09:52 PM
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First post: Feb 26, 2008
Total posts: 91
Location: teesside
Status: Offline
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i think its all rubbish. all airlines are the same and will try get extra money out of you. its like thomas cook this year will only allow 10kg snowboard bag allowance with one board and aparently they have been very strick with this. will find out soon
bt las year we could take uot 32kg free
and our summer hol we have to by £60 each to take diving kit - oonly have wetsuit and bcd and fins. this used to be free too. |
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In need of some snow- close to home.
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adverse
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Post subject:
Posted: Mar 17, 2010 - 11:07 PM
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First post: Feb 24, 2010
Total posts: 324
Status: Offline
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On the Easyjet rules, I personally don't think it's as clear as it could be. The ambiguity is caused by giving the headline max weight as 50kg without saying, in the same paragraph, you could never actually take that much on board without paying excess baggage charges. When people first read a max weight like that it comes across as if that's the max allowable before it becomes 'excess'. Really they needed to say in the second paragraph that anything over 32kgs, up to an absolute maximum allowable weight of 50kgs, is what you pay excess for.
It is very clear beyond that, but I can see where there's confusion. I'm going with Easyjet at Easter, have paid my money and I'm taking two bags, and it wasn't clear to me when I first read it. |
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