Snowboard Club UK (SCUK)
Abroad - Airlines and snowboard bags
ink - Jan 02, 2010 - 02:11 PM
Post subject: Airlines and snowboard bags
I got shafted for £50 by British Airways to take my single bag, a 165cm bag (under 23kg) on holiday to Innsbruck. Thankfully the Austrians didn't feel a need to charge me on the return journey...
BA told me they'd recently changed the allowance limits for over-sized baggage and I should have checked their website (which incidentally makes it purposefully vague whether there's a charge or not).
I find these extreme charges a little ironic as BA are trying to promote themselves as carriers for winter sports by sponsoring the likes of Ben Kilner and Zoe Gillings for the 2010 Winter Games in Vancouver.
What other airlines have ripped you off recently?
kieren24 - Jan 02, 2010 - 05:24 PM
Post subject: RE: Airlines and snowboard bags
BA are brilliant compared to the others... if you only had a board bag and it was under 23kg they won't charge you...
However if you booked before 31 July 2009 then they don't charge.
ink - Jan 02, 2010 - 05:36 PM
Post subject: Re: RE: Airlines and snowboard bags
kieren24 wrote:
BA are brilliant compared to the others... if you only had a board bag and it was under 23kg they won't charge you...
However if you booked before 31 July 2009 then they don't charge.
Thats just the problem, it was my only bag, it was under 23kg and I still got charged £50 unexpectedly. Maybe we just got a grumpy check-in assistant :/
Veedubboarder - Jan 02, 2010 - 08:27 PM
Post subject: RE: Re: RE: Airlines and snowboard bags
I booked up a couple of months back, and they wanted to charge me £15 per board, i pointed out that the 2 boards me and the mrs are taking are in the same bag, they said it didn't matter, i know generally it always goes by weight but surely it would make more sense to go by how much space is being taken up?? If half the plane ensured they had a dump before flying that is the weight of my 2 boards, its ridiculous!
Sidget - Jan 03, 2010 - 02:50 AM
Post subject: RE: Re: RE: Airlines and snowboard bags
Another reason why i'm flying with Swiss air
Veedubboarder - Jan 03, 2010 - 03:44 AM
Post subject: RE: Re: RE: Airlines and snowboard bags
I flew with swiss air last year when I went to Geneva, at the time they only operated from London City (I think?) now they fly from Heathrow too which makes it easier. That said, although they still do do free equipment carriage they are more than sleazyjet even with the additional charge.
Sidget - Jan 03, 2010 - 03:51 AM
Post subject: RE: Re: RE: Airlines and snowboard bags
I paid about £150 for my tickets, which is the same I pay when I go Britishairways, so ima not too fussed
Will probably get same service as I got with BA, which is only good experiences so far [:
kieren24 - Jan 03, 2010 - 01:57 PM
Post subject: RE: Re: RE: Airlines and snowboard bags
I think then you got robbed by the guy on the gate... as I said with BA it shouldn't matter what shape the bag is, if it is less than 23kg you don't pay... and it's idiotic that someone made you pay for 2 snowboards in one bag... that and you are foolish for telling them.
dunx - Jan 03, 2010 - 11:16 PM
Post subject: RE: Re: RE: Airlines and snowboard bags
Swiss have operated from Heathrow for years. I've flown to the Brits using them many times and can#'t fault them. They are the only carrier that do not charge for boards.
BarShaker - Jan 04, 2010 - 08:52 AM
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EasyJet, Stansted to Geneva return, including 32kg of board bag luggage was £77 each for us.
Sub4 - Jan 04, 2010 - 09:26 AM
Post subject: Re: RE: Re: RE: Airlines and snowboard bags
Sidget_Ex wrote:
Another reason why i'm flying with Swiss air
Damn right! Swiis is so much easier, with short check-in times, sensible flight times, free board carriage, and a sandwich+coffee! If it is more expensive than BMI or flybe or whatever, it's marginal, and more than made up for with the hassle-freeness.
They fly from B'ham too,
kieren24 - Jan 04, 2010 - 10:50 AM
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Quote:
Damn right! Swiis is so much easier
Do they fly to Denver?
StevieMcK - Jan 04, 2010 - 11:09 AM
Post subject: RE: Re: RE: Re: RE: Airlines and snowboard bags
I hate to admit it, but for all that Ryanair rip you off with everything else, when it comes to snowboard carriage they're not too bad. Yes you still have to pay extra, but I've always stuffed my board bag full and used the full 32kgs allowance.
MissBint37 - Jan 04, 2010 - 11:29 AM
Post subject: RE: Re: RE: Re: RE: Airlines and snowboard bags
I'm off to Sofia in a couple of weeks with Thomas Cook and you can't eve pre book board bags! you just have to show up at the airport....they won't even tell me how much it will be!
So now I will have to show at the airport stupidly early to make sure I can even check my bag as it's a ski flight and they will only allow 100 people to check bags.....
Good job the flight was cheap hey becasue I am quite clearly going to get stung!!!
SnowAndrew - Jan 04, 2010 - 11:31 AM
Post subject: RE: Re: RE: Re: RE: Airlines and snowboard bags
Air Canada never charge for carrying boards either.
I always take 2 bags. My board bag for my board and boots and a seperate holdall for my clothes as i don't like to stuff everything in with the board. I have never had to pay any extra. (hopefully I won't have any problems when i fly on Wednesday.)
Tiberius - Jan 04, 2010 - 02:14 PM
Post subject: Re: RE: Re: RE: Airlines and snowboard bags
dunx wrote:
They are the only carrier that do not charge for boards.
We booked with Danube Wings to Slovakia over new year, it was supposed to be 50 euros each way per bag, and you couldn't pre-book.
The day before we went, they put an announcment on the web site saying all ski and snowboard bags go free
Had mine and Olivers in one bag to same money, next year I'll get one each and then we don't need to take another case.
Mac83 - Jan 04, 2010 - 02:36 PM
Post subject: Re: RE: Re: RE: Re: RE: Airlines and snowboard bags
SnowAndrew wrote:
Air Canada never charge for carrying boards either.
I wish I had known this earlier! KLM's website is particularly vague about how much extra it will be to take my board to Toronto in Feb. There are rules regarding size OR weight... and they vary depending on where you are flying to and from.
The website mentions a specialist baggage charge of £200!!? When I phoned to enquire I was told it would be free if it was under the weight limit, then having booked online (to avoid a £30 admin fee!) and phoned back to register my board bag I was told it would be £50 on the way out and €50 on the way back!!? WTF?
Think i'll just take my boots and use a rental board. We're only going to be spending a few days on the local resorts anyway. Would be nice to have my own tho...
chaletslovakia - Jan 04, 2010 - 08:07 PM
Post subject: RE: Re: RE: Re: RE: Airlines and snowboard bags
Danube Wings (that well-known airline) offer free board carriage on their flights until Mar 27. They fly Luton, Manchester and Dublin to Poprad (Slovakia) and, erm, a few other places.....
will16valver - Jan 05, 2010 - 01:00 PM
Post subject: RE: Re: RE: Re: RE: Airlines and snowboard bags
im thinking Slovakia next year.... or maybe back end of this year. im liking the look of Slovakia
bartiebat - Jan 05, 2010 - 05:26 PM
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Across the pond we had it free with Delta but Delta aren't doing midweek flights from Manchester anymore so they've moved us to Continental who are free too, but I looked at BA for March & they want £50 each way & just looking through next years brochures(!) whoever Crystal use want £30 for all European destinations!! Jeez 100% hike, nice!
Pocket - Jan 06, 2010 - 05:03 PM
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all this makes me glad i'm taking the train to the winter bash... £250 return, two extra days in resort and you can take your own booze on the train!
Mac83 - Jan 06, 2010 - 05:39 PM
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Hmm... having re-studied KLM's site... It seems that I can take my board for free... As long as that's the only bag I take...
Can I fit two weeks worth of clothes around my board and boots and stay under 23kg? I'm bloody well going to try!
Gazza - Jan 07, 2010 - 09:28 AM
Post subject: Re: Airlines and snowboard bags
ink wrote:
I got shafted for £50 by British Airways to take
my single bag, a 165cm bag (
under 23kg) on holiday to Innsbruck. Thankfully the Austrians didn't feel a need to charge me on the return journey...
BA told me they'd recently changed the allowance limits for over-sized baggage and I should have checked
their website (which incidentally makes it purposefully vague whether there's a charge or not).
Yes the new pages are not clear as it says you can take sporting equipment within your free checked luggage provided you don't exceed the checked luggage allowance, but the checked luggage allowance goes on to say it is 1 standard sized bag (economy europe), 2 std size bags (economy, USA). And a std size bag is just 90cm long.
So, I wrote to BA and got this :
BA customer relations wrote:
As per our new baggage policy sporting equipment is included as part of your free checked baggage allowance in all cabins.
I can confirm that if your snowboard is within the maximum allowed weight and dimension and is packed in a recognised snowboard bag, you can carry it as your free checked baggage allowance.
So they shouldn't have charged you.
I would write to BA and claim back your 50 quid.
Last year (when the policy was decent and sporting equipment was free even in addition to your main luggage) I had one of the check in staff at T5 try and charge me for taking my snowboard bag ! Fortunately I'd printed out the baggage page proving it was free, and even then she didn't want to and I had to get arsey and get her to call her manager over.
MissBint37 - Jan 07, 2010 - 09:47 AM
Post subject: RE: Re: Airlines and snowboard bags
Has anyone actually been with Thomas Cook and know how much I am likely to get stung for?
flippant_guru - Jan 07, 2010 - 10:11 AM
Post subject: RE: Re: Airlines and snowboard bags
yup flown with Thomas Cook a few times
I've always pre-booked the board carriage, costs like £15 or somet
and as long as your total baggage wieght is below the limit they never seem to care
from what i can remember its 20kg of normal luggage
and 10kg extra for ya board/ski's
never seem to mind with us lot even if one bag is over
aslong as the over all party luggage weight works out
one time there was 3 of us flying, all paid the extra for board carriage
i was over the weight main bag and board bag came to about 35kg but as one of the party only
had 9kg in their main bag they didnt mind
if its a single bag and its hitting the 30kg mark they just slap a sticker
on it warning the baggage peeps its a heavy one
Flipp
MissBint37 - Jan 07, 2010 - 11:04 AM
Post subject: RE: Re: Airlines and snowboard bags
You can't pre book ski/board bags with Thomas Cook any more, there was no option on the web when booking so I called up and asked andn you just turn up with it and pay at the airport, it's just a pain in the ass becasue in the call centre they knew nothing about weight of the bag but if you get an extra 10kilo thats cool
I want to know why you can still pre book bikes, canoes and all that kind of stuff but not boards hmmm
flippant_guru - Jan 07, 2010 - 11:10 AM
Post subject: RE: Re: Airlines and snowboard bags
hmmm thats strange as neilsons still seems to take the pre-booking for boards
and their flights are Thomas cook
it used to be about £20 if you paid at the counter unless they've changed that to
Flipp
Tiberius - Jan 07, 2010 - 11:14 AM
Post subject: RE: Re: Airlines and snowboard bags
We couldn't pre-book with Danube wings, turned out to not be an issue. The didn't even charge for it.
pitstop - Jan 07, 2010 - 12:38 PM
Post subject: RE: Re: Airlines and snowboard bags
Quote:
You can't pre book ski/board bags with Thomas Cook any more, there was no option on the web when booking so I called up and asked andn you just turn up with it and pay at the airport, it's just a pain in the ass becasue in the call centre they knew nothing about weight of the bag but if you get an extra 10kilo thats cool
I want to know why you can still pre book bikes, canoes and all that kind of stuff but not boards hmmm
I've pre booked with thomas cook for austria end of month £15 per bag
have you tried going to your local thomas cook shop and trying them
MissBint37 - Jan 07, 2010 - 12:55 PM
Post subject: RE: Re: Airlines and snowboard bags
Does your £15 include any extra weight?
I just rung the call centre after I had booked and they were like nope. There is also a notice on the website saying pre booking of board bags is not available. Stupid I think. But no I haven't been in a shop, perhaps I will try....but the point is I shouldn't have to! Grrr airlines...and to think I want to go back to work for one!
The_Stepchild - Jan 07, 2010 - 04:01 PM
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Virgin do not charge either
pitstop - Jan 07, 2010 - 07:21 PM
Post subject: RE: Re: Airlines and snowboard bags
Quote:
Does your £15 include any extra weight?
I just rung the call centre after I had booked and they were like nope. There is also a notice on the website saying pre booking of board bags is not available. Stupid I think. But no I haven't been in a shop, perhaps I will try....but the point is I shouldn't have to! Grrr airlines...and to think I want to go back to work for one!
10kg i think
will check later
sounds abit strange how i can pre book in shop but you cant over phone/internet
abisearle - Jan 08, 2010 - 11:47 AM
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We have pre-booked ours through Neilson for our Thomas Cook flights.
It's a load of rubbish - we wanted to take one hold bag and our snowboard bag packed with stuff. When I phoned them they said yep that's fine, so I thought i'll double check and get it in writing. Customer services came back and said no, you can't do that as the bag can only weigh 10kg.
Our bag with 2 boards in only (no bindings) weighs about 12!
So instead of taking 2 bags, we're now having to take 3, which doens't make sense to me at all.
MissBint37 - Jan 08, 2010 - 01:14 PM
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I just went into the Thomas Cook shop on my lunch break and was told that I had to just pay for it at check-in but there was no weight limit for the bag....hmmm I do not believe that for a second.
I think going by what you all say keep it to 10kg and I should be OK
Rob_Quads - Jan 08, 2010 - 02:42 PM
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and be prepared to be having your arms in the wheel arches which will probably be full of rubbish i.e. don't wear your good snowboarding jacket to do it.
SamMalone - Jan 08, 2010 - 03:13 PM
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MissBint37 wrote:
I just went into the Thomas Cook shop on my lunch break and was told that I had to just pay for it at check-in but there was no weight limit for the bag....hmmm I do not believe that for a second.
I think going by what you all say keep it to 10kg and I should be OK
Ask the shop to confirm in writing on Thomas Cook (shop location)headed notepaper what they told you, the name of the person who told you and their position within the shop.
jimbo_rosslato - Jan 08, 2010 - 03:38 PM
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Rather than start a whole new thread i might as well hijack this one.
Going away end of the month and staying at mates parents place. His parents are taking all our gear out as they will be there week before us. His parents probably won't be back out there til spring. My mates are quite happy to leave their boards until his folks bring them back but as i ride the domes i want my board sooner so wanted to bring it back n easyjet one way.
Easy jet won't let you book on line board carriage for just one way. So.............my question is.......is it a risk to pay at the airport (£26)(is there a chance there won't be room for my board?) or should i just pay for two lots of board carriage (£37)?
Feneris - Jan 08, 2010 - 03:48 PM
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Flying Heathrow to Denver via Minneapolis, with Northwestern which is now part of Delta; if you take skis/board then you get 2 bags, a ski bag and a boot bag free. I took a normal thick snowboard bag and another bag which counted as my boot bag. Limit is 23kgs (50lbs) for checked luggage, hand luggage doesn't seem to have a weight limit, so I took loads as well.
I'm flying Exeter to Geneva I think with BMI next week, had to pay the travel company an extra £50 to take my board bag. I think thats taking the f..king piss, and it's at the point of being cheaper to hire a board when you're there.
If I had a store in a French resort I'd be looking at starting a rental scheme for experienced boarders, of quality boards, park boards, Burton Custom etc, expecting people to bring in their own bindings. You could take £40-50 a week renting a fully serviced board, your customers could ride a different types/makes/styles of decent boards for each holiday, saving the £400 buying cost and flight charges.
So far the only decent board I've rented was a demo board and you seem to pay a lot more for it as they're aimed at test days not entire weeks hire.
ColdComfort - Jan 08, 2010 - 04:00 PM
Post subject: RE: Re: RE: Re: RE: Airlines and snowboard bags
Last couple of times i flew Air Canada too they had Free USB and laptop power in teh seat backs even in the chicken coup - that was pretty awesome - their trolly dollys are kinda mean and ugly tho !
On this point only thing worrying me about the additional baggage charges atm is that i noticed on several of the budget EU carriers ( EasyJet and Ryanair i think it was )- is they specify that the sports equipment bag can only be used to carry the equipment designated, so sooner or later their gonna surely start charging us lots more for slapping all your outwear / clothing / vodka / sex toys etc into your board bag - and just checking that in under 32kg limit, and no other hold baggage !
pitstop - Jan 08, 2010 - 08:20 PM
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MissBint37 wrote:
I just went into the Thomas Cook shop on my lunch break and was told that I had to just pay for it at check-in but there was no weight limit for the bag....hmmm I do not believe that for a second.
I think going by what you all say keep it to 10kg and I should be OK
think your right with keeping it to 10kg hope you dont have any troubles at check in stressful enough without having to mess about unpacking bag to cram it in another bag in front of 200 people
have a good holiday
bong69uk - Jan 11, 2010 - 05:32 PM
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Ryanair are a joke, i just went on their site to look at flights,at first it seemed to be a decent price with the outgoing flight being 19.99 and the homebound being 29.99,but then they added taxes and online check in, boosting the total up to around 90, but yet on the next page they added online booking(surely this is covered by the online check in etc) and then to top it off im getting charged 100bucks to take a suitcase and my board bag(but it doesnt even confirm im selecting a board bag,only says 2nd bag???) , so its totalling in at 192.50 now, what a farce! what started off as a bargain hol to slovakia is now becoming rather expensive thanks to those plums at ryanair!! gutted!!!
mountainfan - Feb 25, 2010 - 09:27 PM
Post subject: RE: Re: RE: Re: RE: Airlines and snowboard bags
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fenix - Feb 26, 2010 - 12:12 AM
Post subject: RE: Re: RE: Re: RE: Airlines and snowboard bags
I think its fair for airlines to make a charge if you're over the weight limit as more weight = more fuel.
However f you're under their weight limit i don't see why they should be able to charge you more. Especially seen as they have an opt out clause for equipment damage.
BarShaker - Feb 26, 2010 - 09:34 AM
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Flight prices have gone up a lot since we went in January.
Its cheaper for 3 of us to drive to Tignes in March... so that's what we are doing.
findlater - Feb 26, 2010 - 04:35 PM
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Said this a few times now so rather than repeat myself see the thread linked below for the info on the board carriage confusion....
to clear things up
Long story short.. You can put what you want in your board bag so long as when they weigh it at the airport it doesnt weigh more than 23kg, this is on top of your normal bag limit of 23kg and carry on bag limit of 5kg. I was told by the airline that they decide limits not the travel agent or likes of Crystal, Inghams or Neilson so ignore what they tell you and do what I did and ring the airline direct, I was told by Crystal I couldnt have more than 6kg in my board bag and that I could only have my board and nothing else!!!!
For me £15 each way isnt a lot to pay as long as you have the above limits, any more is just robbing the customer blind.
Sidget - Feb 26, 2010 - 09:01 PM
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Quote:
I think its fair for airlines to make a charge if you're over the weight limit as more weight = more fuel.
Why should I pay as much the same price as someone who weighs 15 stone when I weigh 8 stone then? Should I be charged less?
I think it's almost a con for airlines flying to airports that are notorious for having large amounts of winter sports enthusiasts to be charging extra for sports equipment as if it's some sort of extravagant / unusual request to bring such equipment
Swiss air don't charge you for bringing a snowboard, the planes look nice inside and out, they fly to various destinations and the staff / inflight food n drink is also very nice - They get my thumbs up (:
fenix - Mar 03, 2010 - 09:11 PM
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Because they have to go on an average passenger weight of course. They have to guess, they don't weigh people when they get on so they have to make a guess and err on the side of caution. Extra weight = more effort needed to balance the plane out, less fuel that can be carried and yet more fuel burned which means their safety margin is less so they try and discourage people cbringing on more weight than they need to. They also need to be able to ensure they carry on flying with an engine failure. Hence why swissair are a bit more lax about snowboards. Their planes have 4 engines and are Short Take Off and Landing aircraft meaning they have more lift and can continue flying on much less power than your average twin engined charter jet.
Don't know about you but i'd rather the plane could take off and land safely and had enough fuel to get where its going.
mountainfan - Mar 03, 2010 - 09:46 PM
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...
darel60 - Mar 13, 2010 - 06:44 AM
Post subject: RE: Re: Airlines and snowboard bags
Hi all.
I found an online service, http://www.checkmein.eu/which provides online check in by giving the best seats preferred by us.
They send boarding pass by email.
dougc - Mar 13, 2010 - 08:34 AM
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Sidget_Ex wrote:
Why should I pay as much the same price as someone who weighs 15 stone when I weigh 8 stone then? Should I be charged less?
Ive always thought that! I used this argument with the girl on the checkin desk (who was lovely and gave me a free upgrade to club) and she said I could wear as many of my clothes as I could fit on. So I did.
On BA the hard limit seems to be 25kg, 23 is a target. Unfortunatly both my bags were around 29kg and I didnt fancy paying $160 for excess baggage...much repacking at the checkin desk and it was all good
Tips for surving baggage allowances:
- Know the limits and the hard limit if there is one
- Some clothes are heavy (snowboard jackets, hiking boots), wear them.
- Your hand luggage isnt usualy weighed, as long as you can still carry it, u can put as much crap in there as you like.
- Repack at the checkin desk, always a good laugh for the other passengers and the desk girl might take pity on you in the hope itll make you go away. Or call security to make you go away.
- Know what the stuff you care about is, books, shower gel etc are all cheap, heavy and replaceable, so ditch them if you have to.
- Know what stuff is worth, I almost binned a pair of old bindings at Denver because theyre worth much less than the $80 excess baggage fee.
MissBint37 - Mar 13, 2010 - 06:17 PM
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Ok so Im off to Zurich with Swiss from Manchester on 3rd April.
I'm taking skis and a board, you reckon they are really anal about what they say about having 'one pair of skis&poles or a board in there or can I get away with stuffing it full. there is no weight limit and it's separate to my normal baggage alowance....hmmm
ChasKi - Mar 13, 2010 - 08:35 PM
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Anyone clued up on EasyJet lately?
Their baggage policy says that paying for sports equipment merely extents your hold baggage from 20kg to 32kg.
Does that mean you have to pay for a 20kg hold bag, ontop of the sports equip fee? Or does it mean the max allowed in a sports bag is 32kg and you don't need to pay for a hold bag, or, does it mean I can just pay for a hold bag and carry my board in it as long as I don't go over 20kg?
skinnedelbows - Mar 13, 2010 - 09:05 PM
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I just had to re book my flight with easyjet today because of the BA situation. As far as I understand it you have to pay for your 20kg hold bag(normal suitcase shape/size) if you are taking one and if you pay extra for a board bag/sports equipment the combined weight mustn't be over 32kg.Not sure you can just take a board bag upto 32kg without them charging you a fortune in excess baggage.If you find out different let me know.
daniel.judge146 - Mar 13, 2010 - 10:18 PM
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The total weight of both bags must not be over 50Kg combined and no one bag over 32Kg as that's the limit for baggage handlers. Skinnedelbows is right that the hold bag doesn't have to be purchased saving £18 each way if you can get away with just carry on and board bag.
daniel.judge146 - Mar 13, 2010 - 10:22 PM
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just found this:
Sporting equipment
Each passenger is allowed a maximum hold baggage weight of 50 Kgs including any sports equipment, subject to available space. The maximum weight for any single piece of baggage is 32 kgs.
An additional non-refundable fee is charged per item per flight for the carriage of the sporting equipment as set out in the table below:
Currency Per flight (when pre-paid) Per flight (paid at the airport)
GBP 18.50 26.00
EUR 25.00 35.00
CHF 39.00 54.00
DKK 190.00 255.00
CSK 690.00 970.00
HUF 6,600.00 9,200.00
PLN 100.00 140.00
SKK 935.00 1,265.00
MAD 275.00 380.00
Payment of the additional fee increases your checked-in hold baggage allowance (including additional item) to a maximum weight of 32kgs.
Where your total checked-in hold baggage weighs more than 32Kgs, normal excess baggage charges as set out above shall apply in addition to the above fee.
Please note that baggage fees will not be refunded once paid, even where you subsequently do not carry excess baggage, additional baggage, sporting equipment or musical instruments on your Flight.
Infants who share your seat do not have a baggage allowance.
ChasKi - Mar 13, 2010 - 10:29 PM
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Yeah, that section is what made me wonder when I read it on EasyJet's site.
EasyJet wrote:
Payment of the additional fee increases your checked-in hold baggage allowance (including additional item) to a maximum weight of 32kgs.
Makes me think they mean that I have to pay £18 for the 20kg hold allowance and then £18.50 each way ontop, for the extra 12kg weight, making your total paid for weight 32kg.
Or if I pay £18 for the hold bag and £18.50 each way for board bag, does it mean I can have up to 20kg in hold bag and up to 32kg in the board bag, but both combined can't exceed 50kg?
daniel.judge146 - Mar 13, 2010 - 10:31 PM
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from reading that I realise I was mistaken and will need to be careful how much my stuff weighs.
daniel.judge146 - Mar 13, 2010 - 10:35 PM
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ChasKi wrote:
Yeah, that section is what made me wonder when I read it on EasyJet's site.
EasyJet wrote:
Payment of the additional fee increases your checked-in hold baggage allowance (including additional item) to a maximum weight of 32kgs.
Makes me think they mean that I have to pay £18 for the 20kg hold allowance and then £18.50 each way ontop, for the extra 12kg weight, making your total paid for weight 32kg.
Or if I pay £18 for the hold bag and £18.50 each way for board bag, does it mean I can have up to 20kg in hold bag and up to 32kg in the board bag, but both combined can't exceed 50kg?
I have to admit I read it the second way and so did my mate I'm going with. It's not totally clear, I'm gonna try and call someone before we fly on Monday
ChasKi - Mar 14, 2010 - 01:09 AM
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Yeah it's so vague and unclear, I emailed EasyJet customer care over a week ago and no one replied ;x Probably standard policy incase your flight's soon so they earn more cash!
MissBint37 - Mar 14, 2010 - 10:17 AM
Post subject: RE: Re: RE: Re: RE: Airlines and snowboard bags
Anyone going to clue me up on Swiss then???
Am I going to get stung for stuffing my boardbag full of everything in the world (including skis)
daniel.judge146 - Mar 14, 2010 - 11:53 AM
Post subject: RE: Re: RE: Re: RE: Airlines and snowboard bags
from reading their site, you are allowed a 20Kg baggage allowance and one item of free winter sports equipment ie a pair of ski's, sticks, boots OR 1 snowboard, bindings and boots, ay thing above that will incur extra costs.
So if as you plan to, you will have to pay €35 per flight for your extra winter sports, or just leave the ski planks at home
MissBint37 - Mar 14, 2010 - 01:55 PM
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I know what they say....
However I was wondering if anyone had flown with them and if they were fussy...ie are they likely to check the contents of my board bag or am I likely to get away with it hehe
SamMalone - Mar 14, 2010 - 04:39 PM
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Four of us went with Easyjet (EDI-GVA) in December and we paid the £18.50 each way for board carriage which gives you a total of 32kg. We put everything into our boardbags and nothing was said at either check-in desk.
ChasKi - Mar 14, 2010 - 06:13 PM
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Nice one Sam - puts my mind at ease on that one!!
Jon1976 - Mar 15, 2010 - 10:52 AM
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Be aware of Easyjet, we have just got back from a week in Morzine, flew out of Stansted and we got stung with a £90 excess baggage charge. We went with the assumption that the board bag can weigh 32kg, but it appears that you get the 20kg hold baggage allowance, which leaves 12kg for the board bag to make a combined weight allowance of 32kg.
Both myself and my other half had hold bags weighing 20kg and our board bag weighed 32kg alone, this left us in one hell of a situation as we unpacked some gear from our board bag to wear, hoodie and jacket and we put our bindings into our hold luggage and bit the bullet with the rest when the bag was weighed again, we had knocked it down a few kilos, but like I said above, we ended up paying £90 for a one way journey, only to be advised by the arse behind the counter that we will have to pay the same on our return from Geneva, but this was not the case, we left Geneva yesterday with nobody questioning the weight of our bags, the airport staff were helpful and chatty and we flew out without having to pay any excess, even though we were told we would have to as it is standard policy now.
I have used Easyjet in the past and have never really had any problems with weight on the board bag, but it appears that they are targeting us boarders now to make a few extra pounds.
If we had not of had such an awesome week, I would of been more pipped off.
Hopefully this post will help some people who are due to fly out with robbing bas*ards.
lez_s - Mar 15, 2010 - 11:19 AM
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I've used Easy Jet twice this year. The first time I bought a ticket and paid for both my board bag (just under 32kg) and a ruck sack (under 20kg) and and never had a problem.
Two weeks ago I head out again and bought a ticket and paid for only a board bag. My board bag, which was over the 32kg limit. After asking what I can do about it and saying I could move things into my back pack she turned round and said, she finishes work in 10 mins and doesn't care as its been a long day and sent my board bag through with no extra cost.
Jon1976 - Mar 15, 2010 - 11:33 AM
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We were fed some crap about the system wont allow them to put the bags onwards without the payment being made as the weight is checked further down the line and if it indicates that its overweight, then the check in muppet will be questioned on why they did not charge, this is complete bull.
Sleazyjet are just robbing people.
weewebbo - Mar 15, 2010 - 11:53 AM
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This topic gets rolled out every year. It pays to read the carriers terms and conditions and in most cases its clear and succinct, you don't need to be a rocket scientist to work it out.
Easyjet have been getting a panning here but I for one have had no problem with them over the years because I stick to the weight rules.
You pay for a suitcase so you get 20kg. If you want to take a piece of sporting equipment that is outsized baggae you have to pay the extra charge. Easyjet say, and I quote from their website...
'Payment of the additional fee increases your checked-in hold baggage allowance (including additional item) to a maximum weight of 32kg'
So your allowance should not exceed 32kg and you can take at most one suitcase and one board bag. If you choose to take just the board bag then it should not exceed 32kg on its own.
If you get through with more weight than that then its just luck as they are perfectly within their rights to enfore their terms and conditions if they want to.
Generally Geneva check in staff are more relaxed and its the british end that enforce the rules but they are not 'robbing you', the terms are there for you to see and adhere to, if you don't then you take your chance and have to pay up so don't complain when it happens.
figureitout - Mar 15, 2010 - 11:56 AM
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MissBint37 wrote:
I know what they say....
However I was wondering if anyone had flown with them and if they were fussy...ie are they likely to check the contents of my board bag or am I likely to get away with it hehe
I flew with Swiss last year and they checked mine. I only had one board in there so I was fine. Plus they give away free chocolate.
As for Easyjet - RAGE!!! I phoned them recently to clarify their policy and three separate people over an hour and a half of telephone calls told me I could take only my board with its bindings attached and my boots in my board bag. I then emailed to confirm this in writing and they changed their mind. I can have anything in my board bag up to 12kg. They don't seem to know themselves what can and can't be taken in which bag. Fools.
Jon1976 - Mar 15, 2010 - 01:10 PM
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I was not asking for the third degree, I was simply highlighting the situation I had gone through, if I wish to say I was 'robbed', then I will go ahead and do so, you were not the one that had to pay up.
weewebbo wrote:
This topic gets rolled out every year. It pays to read the carriers terms and conditions and in most cases its clear and succinct, you don't need to be a rocket scientist to work it out.
Easyjet have been getting a panning here but I for one have had no problem with them over the years because I stick to the weight rules.
You pay for a suitcase so you get 20kg. If you want to take a piece of sporting equipment that is outsized baggae you have to pay the extra charge. Easyjet say, and I quote from their website...
'Payment of the additional fee increases your checked-in hold baggage allowance (including additional item) to a maximum weight of 32kg'
So your allowance should not exceed 32kg and you can take at most one suitcase and one board bag. If you choose to take just the board bag then it should not exceed 32kg on its own.
If you get through with more weight than that then its just luck as they are perfectly within their rights to enfore their terms and conditions if they want to.
Generally Geneva check in staff are more relaxed and its the british end that enforce the rules but they are not 'robbing you', the terms are there for you to see and adhere to, if you don't then you take your chance and have to pay up so don't complain when it happens.
ChasKi - Mar 15, 2010 - 04:13 PM
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No offence weewebbo, but it's really not clear else there wouldn't be discussion on it.
It can be read either way. It' succinct, but it's by no means clear and that's just the way EasyJet want it, because by having ambiguous wording and changing the rules all the time, they make more money either by people prepaying to be safe or getting stung at the airport for it.
By not always checking, they encourage people to take a chance and end up profiting from it.
They don't respond to customer service emails to clarify the point either, despite numerous polite attempts and as said, the people on the phone don't seem to know they all say something different. In creating such a situation they do rip people off because it really isn't clear, like you say it is.
Jamie72 - Mar 15, 2010 - 09:12 PM
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We all feel like we're being ripped off by airlines when they want to charge all these extras, but to be fair over the last decade the price for a ticket to fly you hundreds or thousands of miles away has dropped dramatically, I would imagine most if not all airlines are in debt and will charge for anything they can get away with, makes me laugh though when they go on about weight of bags so strictly, because I weigh 15 stone and my wife weighs about 8 stone so surely my extra weight cost's more in fuel but I pay the same price for my seat!
weewebbo - Mar 17, 2010 - 09:44 PM
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Jon1976 - I wasn’t giving you the 3rd degree mate but my point was you’ve obviously travelled a few times with Easyjet so I would have thought you would have read the baggage allowance conditions a few times so if you turn up at the airport with 2 suitcases and a board bag weighing a total of 72 kg surely you would have expected to have to pay some sort of excess charge? Plus Easyjet charge £10 for every kg over the limit so it could have cost you £200, I guess £90 was a bargain.
Yes its frustrating when you get a right wee Hitler at check in who does everything by the book, been there myself and I agree that its unfair that there was more than likely a dozen people or so on that flight who would have got away with extra baggage which you were asked to pay for.
Chaski – No offence taken, I understand people can interpret things different ways but I don’t see whats unclear about under the sporting equipment section…
‘Payment of the additional fee increases your checked-in hold baggage allowance (including additional item) to a maximum weight of 32kgs.’
I can’t really see whats ambiguous about that? You have their one allocated hold bag and the additional bag (in this case board bag) to weight no more than a total of 32kg combined.
Also you said ‘By not always checking, they encourage people to take a chance and end up profiting from it’. If an individual chooses to ignore the weight limits and take a chance its purely a personal choice, theres no conspiracy surely? I’ve done it myself and got away with it and also been stung but that’s the chance you take.
Most do need to improve their customer service and its frustrating when members of staff say different things but if you take the chance and get caught out the airline is perfectly entitled to charge you within the confines of their terms and conditions which are there for all to see so I was just stating I don’t think its fair to say you are being robbed.
xtreme_bunny - Mar 17, 2010 - 09:52 PM
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i think its all rubbish. all airlines are the same and will try get extra money out of you. its like thomas cook this year will only allow 10kg snowboard bag allowance with one board and aparently they have been very strick with this. will find out soon
bt las year we could take uot 32kg free
and our summer hol we have to by £60 each to take diving kit - oonly have wetsuit and bcd and fins. this used to be free too.
adverse - Mar 17, 2010 - 11:07 PM
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On the Easyjet rules, I personally don't think it's as clear as it could be. The ambiguity is caused by giving the headline max weight as 50kg without saying, in the same paragraph, you could never actually take that much on board without paying excess baggage charges. When people first read a max weight like that it comes across as if that's the max allowable before it becomes 'excess'. Really they needed to say in the second paragraph that anything over 32kgs, up to an absolute maximum allowable weight of 50kgs, is what you pay excess for.
It is very clear beyond that, but I can see where there's confusion. I'm going with Easyjet at Easter, have paid my money and I'm taking two bags, and it wasn't clear to me when I first read it.
figureitout - Mar 17, 2010 - 11:21 PM
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figureitout wrote:
As for Easyjet - RAGE!!! I phoned them recently to clarify their policy and three separate people over an hour and a half of telephone calls told me I could take only my board with its bindings attached and my boots in my board bag. I then emailed to confirm this in writing and they changed their mind. I can have anything in my board bag up to 12kg. They don't seem to know themselves what can and can't be taken in which bag. Fools.
As an update to the above, Easyjet have now gone back on what they emailed me previously - they now reckon you can only take a snowboard and boots in the board bag again. I have pointed out that I now have it in writing that I can take anything sports related up to 12kg but also that I can only take the board and boots. I have asked them to make their minds up.
Jon1976 - Mar 18, 2010 - 09:32 AM
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Fair point dude, guess I was just mad at the time with Easyjet, even though I have got away with the weight limit for many years now, but it does seem that with the current climit and the financial restraints that are being placed on airlines, they are trying to grab money anyway they can and one of the easy options is to pinpoint boarders and skiers at check in. The sad thing was, that when we were checking in, you could see the clerks looking down the line scouting the people who had boardbags.
weewebbo wrote:
Jon1976 - I wasn’t giving you the 3rd degree mate but my point was you’ve obviously travelled a few times with Easyjet so I would have thought you would have read the baggage allowance conditions a few times so if you turn up at the airport with 2 suitcases and a board bag weighing a total of 72 kg surely you would have expected to have to pay some sort of excess charge? Plus Easyjet charge £10 for every kg over the limit so it could have cost you £200, I guess £90 was a bargain.
Yes its frustrating when you get a right wee Hitler at check in who does everything by the book, been there myself and I agree that its unfair that there was more than likely a dozen people or so on that flight who would have got away with extra baggage which you were asked to pay for.
Chaski – No offence taken, I understand people can interpret things different ways but I don’t see whats unclear about under the sporting equipment section…
‘Payment of the additional fee increases your checked-in hold baggage allowance (including additional item) to a maximum weight of 32kgs.’
I can’t really see whats ambiguous about that? You have their one allocated hold bag and the additional bag (in this case board bag) to weight no more than a total of 32kg combined.
Also you said ‘By not always checking, they encourage people to take a chance and end up profiting from it’. If an individual chooses to ignore the weight limits and take a chance its purely a personal choice, theres no conspiracy surely? I’ve done it myself and got away with it and also been stung but that’s the chance you take.
Most do need to improve their customer service and its frustrating when members of staff say different things but if you take the chance and get caught out the airline is perfectly entitled to charge you within the confines of their terms and conditions which are there for all to see so I was just stating I don’t think its fair to say you are being robbed.
MissBint37 - Mar 18, 2010 - 12:16 PM
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I flew with Thomas cook in January and we had all sorts in our board bags, they didn't check what was in it, didn't even weigh it. That was from Manchester. I think we paid £15 for the roundtrip, which tbh was a bargain.
I don't mind paying to take my boarding equipment at all, however, I do mind paying an extortionate amount. Swiss wanting to charge me an extra €70 for adding a pair of skis and ski boots to my luggage allowance, which already includes a board bag by the way. That seems a little over the top don't you think??!!
So, I shall chance it, and pay up at the airport I suppose if there is some jobsworth at checkin!
winterfunman - Mar 18, 2010 - 08:14 PM
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Flew with wizz air , they do what they want when they want , i even felt sorry for a group of boarders and skiers .
They were checking in in front of my party and cos they were over on cases and boards they were swopping this and that etc , wearing extra stuff.
Then we checked in , two cases over by 4 kg , straight through , board bags full of all sorts , both over by 2 kg , straight through ... only difference i didnt say the lady behind the desk looked miserable ..SO A LESSON TO US ALL
R1ch - Mar 18, 2010 - 10:01 PM
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I personally have never had any issues with Easyjet in the past with what's in my board bag. I was always under the impression they didn't really care, because you pay the additional charge for taking it, then as long as it falls under 32kgs, its fine.
As I've said before, most of the time it was never even weighed until I got to the outsize baggage handlers.
I haven't flown with them for a while though, so I guess maybe they are being a bit more stringent.
On another note, I flew with BA a few days ago. Who also define what you are allowed in a board bag in the same way. I however had no problem loading my Dakine High-Roller with everything, coming in at 28kg and all the check-in girl did was put a heavy sticker on it.
GinaG - Mar 18, 2010 - 10:34 PM
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It's the handling agents that charge!
jenster81 - Mar 19, 2010 - 01:03 AM
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BA have a flaw in their system, my dad is a platinum card holder and booked our flights to canada for us (we're currently sat at Calgary airport waiting for flight home!) anyway, nowadays with BA you're only allowed to take one bag on with you - but they did say you can take whatever size. BUT, as my dad booked it for us, their systems gave us two bags each.... (because gold and platinum card holders get extra luggage allowance on world traveller) even though we're not plat card holders it showed up as 2 bags each - i even pointed it out to them but as it's their mistake, they had to let us ride with 2 bags each
.
Have flown with Swiss to Geneva and that was a breeze, although you're supposed to only have board, boots and bindings in the bag. BA charge too much nowadays, that was their only saving grace to Europe before.
kieren24 - Mar 19, 2010 - 09:14 AM
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Quote:
BA have a flaw in their system, my dad is a platinum card holder and booked our flights to canada for us
Depends when he booked it... if he did before July 31 last year then it's still the old system...
that said I'm a gold card holder and I get two bags as does everyone else on my booking...
MissBint37 - Mar 19, 2010 - 10:38 AM
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jenster81 wrote:
Have flown with Swiss to Geneva and that was a breeze, although you're supposed to only have board, boots and bindings in the bag. BA charge too much nowadays, that was their only saving grace to Europe before.
I will only have one board, one bindings and one pair of snb boots in there
.....I will just have 1 pair of skis, ski poles and ski boots too
ChasKi - Mar 19, 2010 - 12:40 PM
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weewebbo: Don't get me wrong, I'm not saying they're hatching a master conspiracy and outright deceiving people, I just can't help but think it could be worded a lot more clearly!
adverse - Mar 25, 2010 - 09:36 PM
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As I'm going away with Easyjet next week I've re-read the baggage policy and there's no mention of a 12Kg limit on sporting equipment.....it's just the total limit for one standard suitcase and board bag must not exceed 32Kgs. Therefore you can take, say, 15kgs in your board bag, leave 17kg available for your standard suitcase.
That's what I'm doing anyway, we'll see how it goes.
ChasKi - Aug 05, 2010 - 05:48 PM
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Update: We flew Easyjet to Geneva in March and paid for 2 hold bags and one snowboard bag, but we only took one hold bag and one snowboard bag and put 30kg in the snowboard bag and 18kg in the hold bag. Was fine. Best way I can describe it is below:
chaski wrote:
Hold bag is 20kg (£18 return), Sports bag is 12kg (£18.50 each way). You can have both of them as two separate bags with their individual weight limits, or combine the two as one bag (e.g. board bag) of up to 32kg, for the same cost as having them individually.
If you need extra weight, an additional 20kg hold bag is £18 but all of your hold & sports equipment bags must not exceed 50kg per person - If you're bag sharing then this isn't a problem.
If asked, just say there's 1 board + bindings, 1 set of boots and all of your clothes, they never seem to check.